joycity customer support

JOYCITY is not liable for any damages sustained from access provided by way of personal negligence. b. JOYCITY does not take responsibility for such matters arisen from personal negligence. JOYCITY Operating Policies I guess that's the smoking mirror for their lack in quality service.These guys didn't balance the car properly after the installation which led the car to shake at about 100 clicks. You'll be a step ahead of everyone after reading this guide!1. Creating a harmful bug within a game through routing or hacking, using an illegal program, or implanting a cause for potential game error; Where a user (is considered legally underage or a minor) has made payment without the consent of the custodial entity or legal guardian, the custodial entity or the legal guardian has the option to contact JOTCITY Customer Support to request a refund. JOYCITY 6. The period and method of the Service prohibition may differ, depending on the level of impact of an offense during game play and the frequency of violation. a. NOTE: If the links below doesn't work for you, Please go directly to the Homepage of JOYCITY Corp. 100% Contact Match How to Check Your Characters: [Lobby] > [Storage] > [Character] Equip Character- You can select the character you own to equip.- Tap the character you want to change and equip. At JOYCITYs absolute discretion, a refund will be considered. The personal information you provide to the JOYCITY will allow us to fulfill your product or service order; alert users of new products or services, features, or enhancements; handle or route your customer service or technical support questions or issues; or notify you of upgrade opportunities, contests, promotions, or special events and offers. If a user suffers due to another users inflammatory or inappropriate behavior during the course of the gameplay, a report can be filed with Customer Support as per this policy. This Operation Policy is part of our effort to optimize game experience. I lost the email account that Ive linked. Copyright Abusive behavior, such as exploiting program bugs, design flaws, without reporting and informing other users of such abnormal way to play the Game; Email: support@joycity.com. JOYCITY are not responsible for any result occurring due to the inability to access the Game during the Service prohibition period. In this real-time strategy game, you will fight alongside legendary captains to take control of the sea.Build your pirate base and recruit notorious marauders for your battle against supernatural creatures and warring pirates. AWS Global Accelerator uses the AWS backbone and terminates TCP connections at the . JOYCITY may ask for the submittal of a document proving b. JOYCITY may put restrictions on users engaging in any of the following acts based on the following Operation Policy: Users may cancel their payment for directly purchased content within 7 (seven) days of the date of purchase if the content remains unused (uncollected from the mail box). Users engaging in such transactions or advertising the services associated with said transactions intended for benefit Libeling others (or alliances); using inappropriate language; making condescending remarks about others, Spamming or intentionally preventing other users from engaging in-game, Hinting or directly mentioning content sexual in nature, implied or otherwise, Libel, slander, or misinformation used with the intent to defame or demoralize, Any act intended to impede others gameplay, Stalking or exhibiting any specifically unwanted/unsolicited /unwarranted communication with other players, Intentionally making other players uncomfortable by expressing inflammatory or controversial messaging, Any action deemed provocative in nature or action by the company, Any remarks or libel regarding sexuality, creed, religion, nationality, ethnicity, and/or orientation, Any repeat offenses (at the sole discretion of JOYCITY), Using inappropriate avatar or in-game names or images, Using a name in violation of this Operation Policy, Article 2, Using images that derogate a specific country, race, religion, gender, or physically and/or mentally impaired, Using images that exist solely to expose, exploit, or defame the personal information of others, Actions disrupting game operations, game service, and/or gameplay experience, Posting or promoting unofficial websites or games, intentionally distracting other users gameplay by repeatedly posting irrelevant, unapproved game content, Intentionally disrupting or interfering with JOYCITY game service and/or operations, An attempt to obtain unauthorized gain by causing confusion and/or disturbing others by way of distributing false information or disclosing confidential information (In such a case, JOYCITY will reconcile all illicitly obtained in-game content. This promotes an enjoyable gameplay environment for all. - Also, enjoy the exciting faction clash, limit tournaments, and . This is to maintain an optimal game environment and protect users. This Unapproved transaction-related provision applies also to the exchange of the following non-cash items: goods with property value or characters, items, and in-game currency used I paid, but the products were not sent. a. This is a very disorganized company, with a little interest in supporting the game, and no intention to follow through On the delivery of promised bonus items (rewards for spending a certain amount of money, or buying different packages). market store (and where JOYCITY can recollect all such unfair profit gained), Where user gains unfair profit, using a process like membership registration, using a game, payment, or payment cancellation provided by us and an open market store 5. to other users (In such case, JOYCITY will recollect all goods and experience points obtained), Where a user is aware of a bug and repeatedly and/or intentionally exploits said bug for personal profit, which has serious impact on a game, or makes said bug known to Pulling issues faced by users like you is a good way to draw attention of Gunship Battle Total Warfare to your problem using the strength of crowds. A name intended to advertise or promote a specific person, product or business; Cash transaction In order to protect the rights of Customer Support representatives and to facilitate a healthy environment, JOYCITY can/will warn, end the inquiry process, and/or suspend access from gameplay. JOYCITY may also prohibit such users from game access, chatting, the use User obligations COPYRIGHT JOYCITY CO., LTD. ALL RIGHTS RESERVED. However, response times will be directly affected by the number of inquiries in queue. Joycity Store APP Please report any such instances immediately to customer support. I have played Pirates of the Carribean for a number of years and over that time it became clear that there whole culture is to take your money and take as much of it as possible while at the same time providing you the minimum amount of service. 1. b. Unapproved transaction We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen. Table for criteria for service prohibition. b. JOYCITY will always value users opinions, keeping in mind that such input initiates further development and optimal services. User may object to any unfair treatment deemed or damages incurred while using the Service. JOYCITY Terms of Use 7. All rights reserved. If I change my device or reinstall, can I still find my old data? of provided Services, game-related brand websites, the JOYCITY website, and community page access based on the provisions outlined in the table below. You will probably receive the items that you purchase from the store, but you most certainly will not receive any bonuses or promotions. All in-game content and currency restoration requests must be submitted within 7 days of occurrence. Unauthorized bots or play that executes systematic gameplay which harms the intended gaming environment and content, Accessing accounts and/or payment methods that do not belong to you, Unauthorized use and/or disclosure of account and/or personal information (such as name, address, workplace, phone number, IP, etc.) We will tell you about enhancing and upgrading characters. The ships have type, Welcome to the guide!You need powerful troops to win a war.Your abilities as an admiral also become crucial in war.From this guide, you can learn more about[Equipment] to increase your abilities as an admiral!So lets get the guide started!1. 1. Refilling game cash through unconventional methods such as hacking or unauthorized payment JOYCITY Operating Policies Dishonest use of a process provided by JOYCITY or an open market store punishable under the law. Do not engage in any behavior (implied or otherwise) that may be offensive or lewd. DOWN 3. The Service prohibition may apply to repeated offenses. An offense such as using an illegal program, dishonest use of another persons account (or ID), and disclosure of another persons personal information is subject to not only the 4. a. I paid, but the products were not sent. 2. All data about characters, items, and in-game currency used in the Game are JOYCITYs property as stated in relevant terms and conditions. Where 3on3 FreeStyle: Rebound allows players to work with their teammates to pull off rim-shaking slam dunks, awe-inspiring alley-oops, flashy no-look passes, and clutch outside shots which breaks the heart of the opposing team in competitive games filled with the joy and energy of street basketball. 2. Users clearly Joycity Reviews | Read Customer Service Reviews of corp.joycity.com Returns 1. Copyright User rights If a user attempts to engage in cash and/or similar transactions involving ones account (ID), characters, currency, and/or items, the right to Service use shall be forfeited without notice, and JOYCITY is not obligated to provide any assistance. Users shall periodically check notices lest they incur a problem or disadvantage for the use of the Service. Listed below are our top recommendations on how to get in contact with Gunship Battle Total Warfare. Armada Warders- Armada Warders are placed in different zones based on its level.- Each Armada Warder consists of fleets of varying levels.- Once you defeat Armada Warders of a certain level, you will receive a first victory reward and be able to auto battle other Armada Warders of the same level.- You can obtain admiral XP, resources, equipment materials, and, Have you ever encountered an enemy too tough to handle on your own?Wouldnt it feel great if you could count on a friend or two to help you out?If thats how you feel, now is the perfect time for you to join an [alliance]!If you want to know more about alliances,this is where you will get all the information you need about it!1. Due to. Customer Service 5. Development and distribution of 3rd party, hack, or illegal applications Quality 1. Tap the Store icon on the top right corner in the game.. The base itself barely provides anything, And mining gives barely enough to cover some minor ship and plane repairs. As used herein, fraud refers to an act of gaining unfair profit, by way of deception, even if using systems (such as chatting, currency transactions, mail, messages, gifts, etc.) JOYCITY will provide prompt response to inquiries or They show as being deployed when I have no active deployments. a. A name that may sound lewd, vulgar, or unpleasant to others; - 24-hour online customer support The aforementioned transaction-related provisions apply to the exchange of both cash and non-cash transactions including in-game and tangible goods associated both with ours and any other games. A name that may infringe on a trademark or intellectual property rights 1. owes to the offender and may be recollected in the form of other goods with corresponding value. JOYCITY is not liable for any damages sustained from access provided by way of personal negligence. First, we are truly sorry for the inconvenience.Please send us 1:1 inquires after checking the information below about unsent products after payment.1. Download and team up with other players and rise to the top! ), Where a user is aware of a bug and repeatedly and/or intentionally exploits said bug for personal profit, which has serious impact on the Game, or makes said bug known As games are meant to be enjoyed by all users, inappropriate behavior during game play is strictly prohibited. This service will help you with do my science homework so that you get excellent grades, just follow the this link! verified use of unauthorized programs or use of abnormal gameplay, Use of programs unauthorized by JOYCITY: Abnormal manipulation or program use or distribution (In such case, JOYCITY will reconcile all in-game content. Users may make game-related inquiries, suggestions, or requests via the following: I want to change the email that is registered. a. Whats at sea in Gunship Battle: Total Warfare. Any fraudulent acts deemed illegal is punishable by law. Our Customer Support system has changed from sending email to. A name that is anti-social or prohibited by law for payment cancellation may be submitted to customer support. 1. As mentioned previously, inappropriate behavior during gameplay is strictly prohibited. My advice is dont download this game. Go to the "Gem" store and click the package of your choice. 2023.02.13 services, including, without limitation, the use of JOYCITY Games, participation in an online community for JOYCITY Games or social network services offered via JOYCITY branded websites (collectively, the JOYCITY Service). e. Matters not covered by this Operation Policy will be judged and handled in accordance with the laws of Republic of Korea and JOYCITYs terms of service. Turn on iTunes and login2. Users who willingly share their personal information, account ID, and/or make unauthorized exchanges and/or transactions will be personally responsible 3on3 FreeStyle Click the right of recently purchased products and then click look at all4. I lost everything and I'm back to day one it suckz I'm passed off a lot Actually, I got a new phone yesterday I had a Samsung galaxy a13 now I have a galaxy S20fe. ones being a minor or a minors legal guardian when necessary. 3. This includes any similar, continuous, or randomly generated nicknames. A name that may sound lewd, vulgar, or unpleasant to others Ive spent over $1000 on this game and its a shame to be treated like this, to be completely ignored. judged that the content of dispute between users is relevant for operational game play such issues concerning the disturbance of game play, the law, public Users have the sole right to use them and A name that may devalue a specific country, race, religion, gender, or the impaired; Fraud Business Name: JOYCITY Co. Ltd. 3. [How to Check App Store Payment History]1. Such contact information will be used only for the purpose of sending communications to the addressee. Using your Justuseapp card, signup for unlimited subscriptions and free trials without worry. (Send Request) > iOS, I paid, but the products were not sent. 2. ________.png How to Check Your Character Stats_________.png- Tap the information button to check your equipped characters stats. Refrain from the use of illegal software or hardware that may have an adverse impact on the Game; Unfortunately Joycity as a company has several problems but mostly it comes down to company culture and poor customer service. b. 5,000,000 +. A name considered inappropriate by JOYCITY standards Disney other users (In such a case, JOYCITY will recollect all goods and experience points obtained. After the first time, I rebuilt from nothing. And it just happened again. 3on3 FreeStyle: Rebound on Steam c. Please contact customer support or send an email to support@joycity.com to submit an objection regarding limited access or to inquire as to the reason. A purchaser is [Go Straight to 1:1 Inquiries]https://joycityone.zendesk.com/hc/ko/requests/new Payment Reference- Market : Google Play. a. User obligations harm to another users use of the Service within the Game, on related websites, community pages, etc. b. for an individuals benefit that is unrelated with game play, may be subject to restrictions on the use of the Service. 6. JOYCITY owns and operates the Sites, and is the company that collects Personal Information on our site. KOF: Survival City - Apps on Google Play A person subject to the Service prohibition due to violation of this Operation Policy may be excluded from contests or event drawings. 1. Perform all necessary actions to ensure account protection. Article 12 (Protection of Customer Service Personnel) a. c. User may better protect personal information by periodically changing the password for the account (ID). Attempt to gain benefit or disrupt fair game play by manipulating game data or game play time considered a minor based on records concerning the registered person associated with the terminal payment or payment means. The aforementioned necessary measures include game-play (or play) restriction, name alteration, or deletion in accordance with this Operation Policy without notification to the user. 4. or payment-related information of other users, Unauthorized access to other users account and/or collaborating or receiving assistance to obtain profit during such action, Unauthorized access to other users account or the like, thereby causing mental/physical harm to them, Where user discloses another users personal information, Where user wields another users payment means such as a credit card, cell phone or ARS unlawfully to pay within the Game, Where user attempts to or actually engages in a crime under the laws of the Republic of Korea in a game or in the process of using the Service, Dishonest use of any process associated with JOYCITY or an open market store, Where user gains unfair profit, using a process such as membership registration, specific game play, payment, or payment cancellation provided by JOYCITY and an open c. JOYCITY will become involved ourselves in private disputes between users; however, JOYCITY may act as a mediator or put restrictions based on this Operation Policy where it is in-game currency, etc. Its been nearly 2 weeks since 5 of my best ships, 3 of my best jets and 2200 IFV went out on deployment during city conquest and they never returned. The chips of the visitors of the, Writing lessons are very important for students, but it is just as important to get great grades on your homework. Ive sent in tickets to JoyCity and all I get is a response saying its been handed to a development team (2 weeks ago) and still no reply or updates. This is a forced play situation game. a. 1. Game of Dice: Board&Card&Anime - Apps on Google Play An attempt to facilitate and/or engage in an unauthorized transaction in exchange for in-game content (items and/or currency, etc.) Go to the "Gem" store and click the package of your choice.. They offer absolutely nothing in compensation for promotions that are clearly advertised on the companys Facebook page. Period. 4. unrelated to gameplay, may be subject to service suspension. d. If a user is found to engage in any action not in compliance with this Operation Policy, JOYCITY may restrict the users right to access the JOYCITY website or game services. Shipping 1. - [Optional] Access to Photos: Permission required for uploading an image from your album to the game's profile settings. b. JOYCITY may put restrictions on users engaging in any of the following acts: Next . Business Name: JOYCITY Co. Ltd. CEO: Cho Sung-won Business Registration Number: 116-81-54101 Address: (Z)13591, 10F, Bundang First Tower, 55 Bundang-ro, Bundang-gu, Seongnam-si, Gyeonggi-do Mail Order Sales Report Number: GyeonggiSeongnam 2007-129 Email: support@joycity.com You may play, save your data with ease by simply connecting your existing email, Facebook, or Google account with Joycity Platform.Joycity Platform < Start with Google account > Guide1. and/or payment-related information of others, Unauthorized obtainment of benefits through unapproved access of other users accounts, whether collaboratively or otherwise, Unauthorized access of an account which results in mental/physical harm, Disclosure of real world, personal information, or information of other users, Unauthorized use of payment methods (such as credit card, mobile carrier payment, or ARS) to make unauthorized transactions for the game service and/or in-game content, Attempts to engage in any illicit activity, behavior, aggravated or otherwise, Abuse of any service associated with or provided by JOYCITY or any App Marketplace, Unauthorized use or benefit of any services provided by JOYCITY including: Any App Marketplace, mobile storefronts, payment provisions, account access, gameplay, payments, and/or chargebacks (Where reconciliation is possible), Banned from Service use until reconciliation has been completed, Unauthorized use or benefit of any services provided by JOYCITY including: Any App Marketplace, mobile storefronts, payment provisions, account access, gameplay, payments, and/or chargebacks (Where reconciliation is not possible), Distribution or disclosure of unauthorized abuse methodologies, negatively impacting JOYCITY services and/or any App Marketplace services through the game or the official community, Behaviors that violate the human rights of the customer service representatives, Violent language (swearing, blackmail, insulting), sexual harassment (perceived or otherwise), expressions and/or actions that cause fear/ uneasiness during the process of inquiry, Using audio or video media that contains violent language (swearing, blackmail, insulting), sexual harassment, and/or any actions that cause fear/uneasiness during inquiry, Being disrespectful to JOYCITY representatives or making any disparaging comments about a representatives physical, mental, or familial status, Repeatedly submitting inquiries regarding the same topic, distracting support workflow, Distracting the work process by submitting inquiries that are not game related. d. User will take particular care not to be a victim of fraud using character names similar to the users name or GM names or acquaintance with the user in the course of the b. f. The laws of the State of California (without giving effect to its conflicts of law principles) govern all matters arising out of or relating to the JOYCITY Policy, including, without limitation, its validity, interpretation, construction, performance, and enforcement. ), Any acts of fraud including misleading other users to obtain unlawful gain and/or cause disruption to other users (In such case, JOYCITY will reconcile all in-game content obtained from this act), Any gain through which the aforementioned fraudulent methods cannot be reconciled, Attempt to manipulate system errors(bugs) and abnormal gameplay, Where system errors (bugs) or abnormal gameplay have been carried out, insignificantly impacting the game.
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