badcock return policy

The Site is controlled and operated by Badcock from the United States, and is not intended to subject Badcock to the laws or jurisdiction of any state, country or territory other than that of the United States. As a condition of your use of this Site, you warrant to Badcock that you will not use the Site for any purpose that is unlawful or prohibited by these Terms & Conditions. We will not be responsible for failure to fulfill any obligation due to causes beyond our control. B. We offer in-home delivery on items purchased in-store and from the website. Exchanges written for defective merchandise should be of equal or greater value. APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OF LIABILITY SET FORTH ABOVE, SO THIS LIMITATION OF LIABILITY MAY NOT APPLY TO YOU, AND YOU MAY HAVE RIGHTS ADDITIONAL TO THOSE CONTAINED HEREIN. Your user name and password are for your personal use only. Kohl's. The Kohl's return policy clearly states the timeframes customers must fall within to return and exchange merchandise. The Site may contain links and interactive functionality interacting with the websites of third parties, including social sites and product manufacturers' sites. Know, however, that stores may have different definitions of what white-glove delivery service entailssome might just deliver the box to an area inside your home, no setup or assembly includedso its important to find out what youre signing up for before you pay up. Badcock may at any time: (i) modify or discontinue any part of the Site. Before shipping a return, photograph the item for your records. As a condition of the use of the Site, you agree to defend, indemnify, and hold harmless Badcock and its respective employees, directors, officers, agents, vendors, and suppliers from and against any liabilities, losses, investigations, inquiries, claims, suits, damages, costs, and expenses (including, without limitation, reasonable attorneys' fees and expenses) (each, a "Claim") arising out of or otherwise relating to your use of the Site, including without limitation any User Content submitted by you and Claims alleging facts that if true would constitute a breach by you of these Terms & Conditions. Save BIG w/ (64) Badcock Home Furnishing & More verified coupon codes & storewide coupon codes. You further agree that no Comments submitted by you to the Site will be or contain libelous or otherwise unlawful, abusive or obscene material. Unlike people who shop in a store, online shoppers cant touch a product or see it in person before purchasing it. Another potential downside: Some online retailers, such as Coleman Furniture, require customers to return items in their unused condition and original packaging or equivalent in order to qualify for a refund or store credit, which can be a real challenge if youve already assembled furniture or thrown away the packaging materials. upgrade your browser You may be required to register with Badcock in order to access certain services or areas of the Site. Shop our new spring collections for all your appliances, lawn & garden needs, and patio furniture. The collection, arrangement, and assembly of all Content on the Site is the exclusive property of Badcock and protected by U.S. copyright laws. Check Badcock Home Furnishing & More's website to see if they have updated their order tracking policy since then. In addition to all other rights available to Badcock including those set forth in these Terms & Conditions, Badcock reserves the right, in its sole discretion, to terminate your account, refuse service to you, or cancel orders. Box 497, Mulberry, FL 33860. Put your short company information here. The recliner after only 11 months lost its screws and the back of the . Well I told her under Badcock return policy it states within the 1st 1-10 days after delivery items can be return IN LIKE new condition for FULL refund exchange or return. W.S. Badcock's Economy Furniture Store, Inc. makes no claims as to the renewability of the Extended Service Protection. All rights reserved. The receipt of an order confirmation does not constitute our acceptance of an order or our confirmation of an offer to sell a Product. More Popular Badcock coupons 65% OFF Grab further 65% off Clearance Living Rooms at Badcock Get Deal Expires:Mar 21, 2023 55% OFF Further 55% Off Sectional Sofas Get Deal Expires:Apr 6, 2023 55% OFF 55% Off Select Loveseats Franchise Group Inc. purchased. YOU FURTHERMORE AGREE THAT THE EXCLUSIVE FORUM AND VENUE FOR ANY LEGAL ACTION ARISING OUT OF OR RELATED TO THESE TERMS & CONDITIONS SHALL BE THE UNITED STATES DISTRICT COURT FOR THE MIDDLE DISTRICT OF FLORIDA, AND YOU SUBMIT TO THE PERSONAL JURISDICTION OF THAT COURT. Some stores will accept returns outside their normal return window in exchange for store credit. All Mattress Inspections must be completed with a Bedding Inspection Form. RETURN POLICY:If a customer wants to return part or all of their merchandise for any reason other than damages or defects, they must contact Customer Service within 3 days after delivery and arrange for immediate pick up of merchandise being returned. CANCELLATIONS: If you decide to cancel your purchase, you need to notify our Customer Service Department by 1:00 pm the day before your scheduled delivery date to avoid a cancellation fee equal to the delivery fee. If an item arrives damaged or with missing parts, online customers dont usually have to pay for return shippingalthough they may be required to repack the item and take it to a shipping facility. to improve your experience. The following are examples of return policies for brick-and-mortar stores, posted to the retailers' websites: See Also: 15 Dropshipping Business Ideas for 2022. White-glove delivery servicesometimes called in-home deliveryis the more expensive option because it typically means the furniture gets delivered to your home, assembled on-site by the delivery team, and placed exactly where you want it. 2. In the case of notices Badcock sends to you, you consent to receive notices and other communications by Badcock posting notices on the Site, sending you an email at the email address listed in your profile. You agree that no Comments submitted by you to the Site will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s). We dont recognize that sign in. If I am not available to receive this phone call from customer service, a message will be left guaranteeing delivery for the next day. Any sweepstakes, contests, raffles, or other promotions (collectively, "Promotions") made available through the Site may be governed by rules that are separate from these Terms & Conditions. Medium. IN NO EVENT WILL WE BE LIABLE, DIRECTLY OR INDIRECTLY, TO ANYONE FOR ANY DAMAGE OR LOSS ARISING FROM OR RELATING TO ANY USE, CONTINUED USE, OR RELIANCE ON ANY ADVERTISEMENT DISPLAYED ON THE SITE, ANY PRODUCTS, SERVICES, OR OTHER MATERIALS RELATING TO ANY SUCH ADVERTISEMENT, ANY LINKED THIRD-PARTY SITE, OR ANY LINK CONTAINED IN A LINKED SITE. Service 2 Value 2 Shipping 1 Returns 2 Quality 1 View ratings trends Sitejabber's sole mission is to increase online transparency for buyers and businesses |, Mattress Protectors, Foundations & Bed Frames. Accessing, downloading, printing, posting, storing, or otherwise using the Site or any of the Content for any commercial purpose, whether on behalf of yourself or on behalf of any third party, constitutes a material breach of these Terms & Conditions. Passwords are 6-20 characters with at least one number and letter. Delivery costs: One of the selling points of purchasing furniture from an online retailer is that many offer free standard shipping on all orders or free shipping on orders above a certain price. Your user name and password are for your personal use only. Customer satisfaction guaranteed against defects/damages within 3 days of delivery. If the issue is not defects/damages, your delivery charge will not be credited. Any applicable delivery fees will not be refunded or credited. You may be charged a restocking fee on returnstypically between 10 and 20 percent of a products sale price. That can help prove that the product was damaged in transit.. TO THE FULL EXTENT PERMITTED BY LAW, BADCOCK DISCLAIMS ANY AND ALL REPRESENTATIONS AND WARRANTIES WITH RESPECT TO THE SITE AND THE SITE CONTENTS, WHETHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF TITLE, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE OR USE. (The last thing you want is to have a sofa arrive at your home and then learn that it cant fit through the front door.). First, ask the retailer to send you a free wood or fabric sample before you purchase the item so that you can assess the quality of the material. Also measure all the entryways, doorways, hallways, stairwells, and elevators that the furniture will have to travel through to reach its destination. One reselection per customer is permitted. Merchandise sold at a reduced price is sold "As-Is". We welcome your comments regarding the Site; however, all comments, feedback, postcards, suggestions, ideas, or other submissions disclosed, submitted or offered to Badcock on or by this Site or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively, the "Comments") shall be and remain Badcock's property. You agree that we shall not be liable to you or any third party for any termination of your access to the Site. APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OF LIABILITY SET FORTH ABOVE, SO THIS LIMITATION OF LIABILITY MAY NOT APPLY TO YOU, AND YOU MAY HAVE RIGHTS ADDITIONAL TO THOSE CONTAINED HEREIN. Pick up Customer will be required to sign a pickup waiver stating they are responsible for securing and transporting their items properly. Without Badcock Black Friday Sales, there will be may other way to save. THE LIMITATIONS IN THIS SECTION WILL APPLY EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE(S). If you use the Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. In choosing to access the Site, you do so on your own initiative and at your own risk, and you are responsible for complying with all local laws, rules and regulations. Items are not reserved until the delivery date is scheduled. Badcock stands behind all manufacturers warranties with free parts and labor for up to one year after the date of delivery for defects due to material or workmanship related problems covered by a manufacturer's written warranty, excluding Appliances, Electronics, Bedding, Area Rugs and Lawn &Garden Equipment. IF YOU ARE DISSATISFIED WITH THE SITE, ANY CONTENT ON THE SITE, OR THESE TERMS & CONDITIONS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE. All major appliances and electronics will be covered by the manufacturers' written warranties, if any. Of the more than 38,000 furniture purchases rated in our survey, only 6 percent of those bought in a store and 10 percent bought online had an item arrive damaged or with missing parts. Area rugs are covered by the manufacturer's written warranty, if any. YOU ACKNOWLEDGE, BY YOUR USE OF THE SITE, THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK. If you decide to link to any such third-party sites, you do so entirely at your own risk.Limitation of Liability. Most merchandise sold by Badcock Home Furniture &more is covered under our Return and Refund Policy. Delivery costs: Furniture stores generally offer curbside delivery and white glove delivery service. Any Renewal, if granted, will be priced at an appropriate rate based upon the age and condition of the merchandise at the time of renewal. Below you will find some information on our return & exchange policies. BADCOCK MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE, THE ACCURACY OR COMPLETENESS OF THE SITE CONTENTS, OR THAT EMAILS SENT FROM BADCOCK ARE FREE OF MALWARE OR OTHER HARMFUL COMPONENTS. Your card issuer determines the length of time the pre-authorization is held. Below we'll go over why you need a return policy, show you some examples, and provide you with a free . The payment for your account couldn't be processed or you've canceled your account with us. Badcock does not represent or warrant that the Site or any part thereof is appropriate or available for use in any particular jurisdiction other than the United States. browser. Items with a value of $35 or more must be returned using a trackable shipping method. Sofas start below $500 with the lower priced offerings providing solid wood frames and polyester upholstering. At the other end of the spectrum is Ikea, which allows customers to return products within 180 days, with proof of purchase, for a full refund. Badcock and its suppliers and licensors expressly reserve all intellectual property rights in all Content. A. EACH PROVISION OF THESE TERMS & CONDITIONS THAT PROVIDES FOR A LIMITATION OF LIABILITY, DISCLAIMER OF WARRANTIES, OR EXCLUSION OF DAMAGES IS TO ALLOCATE THE RISKS UNDER THE AGREEMENT BETWEEN YOU AND BADCOCK. We will help you get needed replacements as quickly as possible. Another reason to purchase it? The Site is intended for use by individuals 13 years of age or older. Please note, all "As-is" Furniture, Appliances and Electronics have a 60-day warranty.For information regarding your extended warranty coverageclick here. Such information and the availability of any Product are subject to change at any time without notice. Each time you use the Site, you should review the current Terms & Conditions. So can lifting heavy furniture thats just dropped off at your front door. After the 90 day period there will be no refunds, however, your balance may be used as store credit. Copyright 2023 Badcock &more. Pricing for products may be different on the Badcock Site or from prices available in Badcock stores or on Badcock Apps. Merchandise returned in like-new condition under the policy guidelines is eligible for a full refund, merchandise exchange, or in-store credit at the customers choosing. All content included on the Site, such as text, graphics, logos, images, audio clips, video, data, music, software, and other material (collectively "Content") is owned or licensed property of Badcock or its suppliers or licensors and is protected by copyright, trademark, patent, or other proprietary rights. In the case of notices Badcock sends to you, you consent to receive notices and other communications by Badcock posting notices on the Site, sending you an email at the email address listed in your profile. EACH PROVISION OF THESE TERMS & CONDITIONS THAT PROVIDES FOR A LIMITATION OF LIABILITY, DISCLAIMER OF WARRANTIES, OR EXCLUSION OF DAMAGES IS TO ALLOCATE THE RISKS UNDER THE AGREEMENT BETWEEN YOU AND BADCOCK. The Site may only be used for lawful purposes in accordance with the terms of the license granted in these Terms & Conditions. remove any copyright, trademark, or other proprietary rights notice from the Site or materials originating from the Site. If any provision of these Terms & Conditions is held invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions will not be affected or impaired. No refund will be given to the customer if the exchange difference is less. (Screens with different brightness settings can make the same color look different.) Refunds for purchases made using a credit card, or Badcock Financing Program, will be credited immediately upon return of the merchandise. All rights reserved. Badcock Home Furnishing & More order tracker? For specifics related to the pickup process, please view Planning your Delivery, or contact your nearest store for assistance. For purposes of these Terms of Use, reselling will be defined as purchasing or intending to purchase any Product(s) from Badcock for the purpose of engaging in a commercial sale of the same Product(s) to a third party. We sell Products for childrens use; however, these Products are intended for sale to adults. If you have any concerns about Badcock or your use of the Site, please contact us at 800-223-2625 with a detailed description of your concern. Step 3: Pick the right return policy clauses. IN NO EVENT WILL WE BE LIABLE, DIRECTLY OR INDIRECTLY, TO ANYONE FOR ANY DAMAGE OR LOSS ARISING FROM OR RELATING TO ANY USE, CONTINUED USE, OR RELIANCE ON ANY ADVERTISEMENT DISPLAYED ON THE SITE, ANY PRODUCTS, SERVICES, OR OTHER MATERIALS RELATING TO ANY SUCH ADVERTISEMENT, ANY LINKED THIRD-PARTY SITE, OR ANY LINK CONTAINED IN A LINKED SITE. Customer service will call by 1:00pm they day before delivery to verify my address and provide a 4-hour window for my delivery time. After the 30-night adjustment period but prior to the 45th day, they may receive a one-time full credit towards a re-selection mattress set in order to find the proper comfort level. BADCOCK MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE, THE ACCURACY OR COMPLETENESS OF THE SITE CONTENTS, OR THAT EMAILS SENT FROM BADCOCK ARE FREE OF MALWARE OR OTHER HARMFUL COMPONENTS. Not so much. Your continued use of the Site will indicate your unconditional acceptance of the current Terms & Conditions; however, any material change to these Terms & Conditions after your last usage of the Site will not be applied retroactively. to improve your experience. Badcock will be entitled to use, reproduce, disclose, publish and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Shopping for furniture can be fun. Merchandise deemed to be defective will be credited at full purchase price toward like item reselection. All returned items must be clean and free of any stains or odors. For online purchases, we estimate a 7-14 day delivery timeframe that is dependent upon product availability and scheduling capacity. Overview Badcock has a rating of 2.8 stars from 5 reviews, indicating that most customers are generally dissatisfied with their purchases. This includes, but is not limited to, clearance and floor sample merchandise. When picking up your merchandise, please bring your ID and proof of purchase. If a repair cannot be made, the decision on any refunds, credits, or exchanges during the one-year period will be at WSBC's sole discretion. YOU EXPRESSLY AGREE THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK. It is strongly suggested our customers purchase one of our mattress protectors (sold separately) to protect their investment and warranty.The warranty period on replacement bedding reverts back to the original purchase date. Please note that these communications will not necessarily be secure; accordingly, you should not include credit card information or other sensitive information in your e-mail correspondence with us. Upon notification at the store level that there is a concern with the mattress set, the customer will be provided at no cost a pre-inspection kit that will include a string with clips and an instruction form. No hair-pulling, guaranteed! Delivery I have requested delivery of these items. Customers will be required to sign off stating that "the merchandise was received correctly". For situations where Delivery was selected but no down payment or deposit was made, the customer will be responsible any remaining balance. *No Returns on Bedding. BADCOCK WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THE SITE OR THE SITE CONTENTS INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT, CONSEQUENTIAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING. Prior to accepting an order, we may also request additional information from you. They may be more reasonable given that you're not in bankruptcy, but don't hold your breath. Other conditions that will prevent an item from being returned include, but are not limited to: 1- day from delivery date: If a customer returns an item for any reason within 1-day of delivery/Pick-up, they will receive full credit for merchandise via a refund or exchange. Notice shall be deemed given (i) 24 hours after the notice is posted on the Site or an electronic message is sent, unless the sending party is notified that the message did not reach the recipient, or (ii) in the case of mailing, two days after the date of mailing. You agree that a printed version of these Terms & Conditions and/or any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these Terms & Conditions to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. You are responsible for the cost of the return shipping fee when you return an oversized item for any of the following reasons: You refuse a delivery without inspection; You miss a delivery appointment; You return a non-defective or undamaged product The delivery charge will not be credited and a 15% Re-Stocking Fee will be applied to all returned merchandise. THE LIMITATIONS IN THIS SECTION WILL APPLY EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE(S). For my delivery, I will make sure Badcock ha the correct phone number to reach me at this time. Badcock Corporation, Customer Service, P.O. Nordstrom has a good return policy with an exception of a "case by case" basis which is rather vague. THE SITE AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS, SERVICES, AND USER CONTENT INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SITE (COLLECTIVELY, THE "SITE CONTENTS") ARE PROVIDED BY BADCOCK ON AN "AS IS," "AS AVAILABLE" BASIS, WITHOUT REPRESENTATIONS OR WARRANTIES OF ANY KIND. If the rules for a Promotion conflict with these Terms & Conditions, the Promotion rules will apply. There are no time limits on exchanges, and purchases and goods without receipts can be returned fairly easily. She then BRUSHED everything off by saying well someone will get back with you with the restock fee by Wednesday goodbye..she hung up and I was like REALLY ok. Please follow Badcock Policy and Procedure for determining return and refund amount for any non-merchandise offerings included in the Order. If you participate in any Promotions, please review the applicable rules as well as our Privacy Policy. Whether on behalf of yourself or on behalf of any third party, YOU MAY NOT: You may be required to register with Badcock in order to access certain services or areas of the Site. Badcock reserves the right, including without prior notice, to limit the quantity of items purchased per person, per household, or per order for any reason. Order Acceptance and Billing You represent and warrant that you have the right to use any credit card or other means of payment that you provide to us. Curbside delivery, where the company drops the furniture off outside your home, usually costs a flat fee, depending on how close your home is to the store or how much youre spending overall. The item(s) must be in like-new condition. Make any commercial use of the Site or its Content, including making any collection or use of any product listings, descriptions, prices, or images; download, copy, or transmit any Content for the benefit of any other merchant; use or attempt to use any engine, software, tool, agent, data, or other device or mechanism (including browsers, spiders, robots, avatars, or intelligent agents) to navigate or search the Site other than the search engine and search agents provided by Badcock or generally publicly available browsers; frame, mirror, or use framing techniques on any part of the Site without Badcock's express prior written consent; make any use of data extraction, scraping, mining, or other data gathering tools, or create a database by systematically downloading or storing Site content, or otherwise scrape, collect, store, or use any Content, product listings, descriptions, prices, or images, except pursuant to the limited license granted by these Terms & Conditions. If there is a manufacture defect within the first year, Badcock will repair at no charge or exchange if the item cannot be repaired. I understand that there is a chance my item may go out stock within the time it takes to set up delivery. Pricing Information and Availability Badcock cannot confirm the price or availability of an item until after your order is placed. THE MAKING OF CLAIMS OR RESOLUTION OF DISPUTES PURSUANT TO THIS AGREEMENT SHALL BE IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. If a suitable alternative set cannot be found from our selections between the 30th and 45th day, a return and refund may be provided less a 25% handling fee and return delivery charges may apply. If your order is canceled after your credit card (or other payment account) has been charged, we will issue a credit to your credit card (or other applicable payment account) in the amount of the charge. THIS IS A COMPREHENSIVE LIMITATION OF LIABILITY THAT APPLIES TO ALL LOSSES AND DAMAGES OF ANY KIND (WHETHER GENERAL, SPECIAL, CONSEQUENTIAL, INCIDENTAL, EXEMPLARY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, LOSS OF DATA, INCOME OR PROFITS), WHETHER IN CONTRACT OR TORT, EVEN IF BADCOCK HAS BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES. With respect to any such registration, we may refuse to grant to you the user name you request. For instore sales, your local store representative will alert you of when your goods will be available for pickup. If you decide to link to any such third-party sites, you do so entirely at your own risk. When you do have to return large furniture to an online-only retailer, the process can be difficultespecially if the customer is responsible for repacking the furniture and dropping it off at a shipment facility, such as a UPS location. By confirming your purchase at the end of the checkout process, you agree to accept and pay for the Products, as well as all shipping and handling charges and applicable taxes. Providing any untruthful or inaccurate information is a breach of these Terms of Use and may result in cancellation of your order.
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