northern rail penalty fare contact number

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License. All of our current timetables are now available to view online. This will allow us to check that the ticket is valid and being used correctly. Passengers to plan ahead as 26 days of major upgrades in Stalybridge get underway, Network Rail volunteers help to restore Bristol murals damaged by graffiti, Glasgow Centrals platform improvement project on-track, Network Rail plans vegetation management between Leeds and Outwood, Kentish Town Tube station to close for improvements, Australias BMD completes first UK acquisition, SWR restores full West of England timetable, Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License. We couldn't do that without our team of Northerneers. Online payments can be made atwww.northernrailway.co.uk/paymynotice. The DRPU has a number of ways of dealing with passengers who have travelled without buying a ticket. If we are proceeding with the incident we will offer to deal with the matter in one of the following ways. Previously we issued paper penalty fare notices to those travelling without a valid ticket, but the EPFN system eliminates the need for revenue support officers to create hand-written notices. Up to 20% off your journey with our annual travelcard. Avoid the hassle of finding the correct fare each morning. Tickets can be purchased from theNorthern websiteor via the Northern app. It is possible that you may need to edit the .htaccess file at some point, for various reasons.This section covers how to edit the file in cPanel, but not what may need to be changed. It is a potential criminal matter, and Northern appear to have evidence of a possible breach of the Regulation of Railways Act. I have a disability 8.1 The police may of their own motion or at the direction of the CPS offer to dispose of a criminal case by way of caution or conditional caution. WebIf you have received a Penalty Fare Notice and wish to pay, you can do so in the following ways Online (Glider Only) By calling 028 9553 1033 (Glider Only) By Post For postal payment, please send a crossed cheque or postal order for the total amount payable to Translink at the following address: Claiming refunds and/or compensation not entitled to Digital Fraud I didnt realise However, if it is paid within 21 days, the Penalty Fare is reduced to 50 plus the price of the single fare, We accept all major credit and debit cards. WebNeed to contact us? Those paying with cash - not accepted at ticket machines - will need to collect a promise to pay slip from a machine to qualify for the cheapest tickets available. From this date, if you cannot produce a valid ticket, you may be charged a Penalty Fare of 100 plus the price of the full single fare applicable for your intended journey. Causing an obstruction Q. Northern Rail Discount Code April 2023 :get 60% Off. The discount for the Under 16 scheme is 50% off a child fare for a full school year season ticket and 40% off for a term time ticket purchased online. Automated telephone payments can be made by calling 0844 409 2717. 2.2a These cases are heard initially in the Magistrates Court. Editor, Marcus Herbert, http://www.railforums.co.uk/showthread.php?t=71833. Information about our Penalty Fares scheme. An admin feewill be applied if the fare is not paid within 21 days. What happens if I refuse to pay the Penalty Fare? If you travel on a train without a ticket, you will be liable to pay the full single fare or full return fare or, if appropriate, a penalty fare for your journey. Northern first introduced penalty fares earlier this year with a trial and the operator claims the scheme has been 'praised'. Actions. If you're not happy with this, we won't set these cookies but some nice features of the site may be unavailable. It is estimated that fare evasion costs the rail industry over 200 million a year. Making your journey contact-free, you can plan and buy tickets and view real-time information. 12.1 Queries in relation to this policy should be made in writing to the DRPU Manager, Northern Trains Limited, FREEPOST NEA 3188, Bradford BD1 1BR. Train Cancellations, Delays, Alterations and Engineering Work information is brought to you directly from the If I do not buy a ticket before travelling, is it an automatic Penalty Fare? Tickets will be issued up to 5 working days from receipt of the order. A Promise to Pay notice is a ticket that must be obtained from our ticket vending machines if customers do not have the facility to pay by credit/debit card. Yes we will still have the same number of conductors. The easiest way to edit a .htaccess file for most people is through the File Manager in cPanel. So that we can consider things properly anything that you would like us to considermust be sent to us in writing. - How will it be checked if I say I couldnt buy a ticket because there was a queue? Unlimited travel between your two stations, any day of the week includes after school activities and weekends, Avoid the hassle of finding the correct fare each morning, Annual tickets are still available to purchase. Because of this the DRPU will not regard a case as failing the public interest test just because the sum in dispute is relatively small. RewriteRule ^index.php$ - [L] Kyle Walker challenges Erling Haaland to improve even more with Harry Kane comparison. Tickets or smartcards can be validated at your chosen Glider halt/interchange. If you do not attend court for the trial itself the case may proceed without you and so the court will not hear your evidence. 11.2 Once an appeal is lodged Northern will consider any new material supplied by the appellant and will forward the same to counsel instructed. Forged documents WebIf you travel on the railway intending not to pay the fare, then you may be prosecuted for fraud . 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It depends. Whether we choose to offer the option of a fixed penalty will depend on the circumstances of the incident. Pre-loaded travelcard with 10, 20, 30 or 40 journeys on Metro, Glider, Ulsterbus and Goldline services.. You can email them at: DRPU@Northernrailway.co.uk Please ensure If you board a train without a valid ticket or Promise to Pay notice you may have to paya Penalty Fare. Locations and facilities. It is also possible that you have inadvertently deleted your document root or the your account may need to be recreated. Penalty Fares are changing on 23 January 2023. Northern prosecutes under the provisions of the Regulation of Railways Act 1889 and the Railway Byelaws made pursuant to the Transport Act 2000, these can be found atwww.legislation.gov.uk/ukpga/Vict/52-53/57/contentsandwww.gov.uk/government/publications/railway-byelaws. Of course, this is only the first month but it is definitely a step in the right direction. You can buy an NI Railways ticket at the Sales and Information Desk in the station or, if travelling from an unmanned halt, from the conductor as he passes through the train. If a passenger gets on a train without a ticket or promise to pay notice at a station where ticket buying facilities are available, they may be liable to pay a Penalty Fare. WebAppeal a Penalty Fare or write to: Penalty Services PO Box 1258 KING'S LYNN PE30 9GJ If you are unhappy with the outcome of your appeal then you have the right to appeal Or by navigating to the user icon in the top right. the operator, but also in the interest of our fare-paying customers. If you suspect that someone travelling on a Glider or NI Railways service is not in possession of a valid ticket or smartcard for their journey, wed like to hear from you. Can I just pay Northern's costs and have the case withdrawn? Test your website to make sure your changes were successfully saved. This page gives you advice about Penalty Fares, where they are currently applied, and how and where to buy your ticket for travelling on Northern services. If you are suspected of fare evasion and an authorised member of Northerns Revenue Enforcement Team stops you and issues a notice to you it will be one of the following: This is a request that payment of the unpaid fare is made within 21 days of the date of the notice. Q. WebPenalty fare ("erhhtes Befrderungsentgelt") schemes in local transport (suburban rail, buses, underground trains) are administered by local transport authorities (Verkehrsverbund). Theres not sufficient machines to buy tickets, they cant prosecute can they? We cannot consider representations over the telephone. This means that we may include adverts from us and third parties based on our knowledge of you. How much is a Penalty If you are travelling from a station that has the facility to purchase tickets it is a legal requirement that a ticket is purchased prior to travel. Tickets cannot be purchased and/or validated onboard any Glider service. Representations regarding a Fixed Penalty Notice must be made within 14 days of the date of our letter making the offer of a Fixed Penalty Notice. View and Download Northern Debt Recovery and Prosecutions Unit Privacy Policy (69.3kb, pdf). This is a sensible requirement designed to ensure that fare paying passengers and tax payers in general do not have to subsidise the cost of travel for those who do not pay their fare. Unauthorised use of disabled bay How long it takes to become spent will depend on the nature of the sentence that is imposed by the court. Learn the rules and see what a Penalty Fare might cost you. The provisions of the Fraud Act 2006 can be found atwww.legislation.gov.uk/ukpga/2006/35/contents. RewriteRule . Since 2005, the penalty fare had been just 20 but it was felt by the industry that that figure was too low and was no longer an effective deterrent to would-be fare evaders. In the case of a fixed penalty you must respond within 14 days of our letter. If the passenger wants to travel beyond the next station, they must also pay the relevant fare from that station to their destination. The Penalty Fare regulations allows train operators to target fare evaders, and therefore reduce the costs of ticketless travel while ensuring that honest, fare-paying passengers are not unfairly penalised. Passengers travelling through Scotlands busiest station will soon benefit from the Beginning next month, Network Rail will be carrying out vital vegetation management work on a five-mile stretch of line between Leeds and Outwood. The independent appeals service will consider all the facts presented to them on appeal and notify the appellant of the outcome. Penalty fares are reduced to 50 if paid within 21 days. WebHow do I pay my Penalty Fare? 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If you travel on the railway with the intent of avoiding paying the fare then you may be prosecuted under criminal law. Making your journey contact-free, you can plan and buy tickets and view real-time information. They must be made in writing but can be sent by post or email. In those circumstances the details of the registered keeper of the vehicle will be obtained from the DVLA. The penalty is 50 and this must be paid within 28 days of the date of the Notice. You may get a 404 error for images because you have Hot Link Protection turned on and the domain is not on the list of authorized domains. That's over 2,000 services every day, travelling to over 500 destinations. The photo ID for your child will work in conjunction with the ticket that we provide. What methods of payment can I use to pay a Penalty Fare? You canview the Conditions of Travel here. A. Since 2005, the penalty fare had been just 20 but it was felt by the industry that that figure was too low and was no longer an effective deterrent to would-be fare evaders. As always you can unsubscribe at any time. Before making any such decision the individual circumstances of each case are considered and an evidential and public interest test is applied both objectively and robustly. The vast majority of infringements are dealt with by the DRPU. We will consider any matter arising in a case up to and including the day of trial. there is no need to prove intention beyond the act itself. If your blog is showing the wrong domain name in links, redirecting to another site, or is missing images and style, these are all usually related to the same problem: you have the wrong domain name configured in your WordPress blog. Q. But they said collectors would 'use their discretion' to ensure 'no-one faces unfair penalties'. A. Glider - Translink PO Box 3584 Chippenham Wiltshire SN15 9EF, NIR/Metro/Ulsterbus Treasury Manager Translink 7thFloor 22 Great Victoria Street Belfast BT2 7LX. This aspect of a case involving a young person will form part of our consideration when applying the public interest test. The 100 penalty fare forms part of The Railways (Penalty Fares) (Amendment) Regulations 2022. I shouldnt take too much notice! Registered office address: Second Floor, 4 More London Riverside, London SE1 2AU. Reducing the number of people who travel without a ticket is not only in our interest as. Because it is alleged that you have committed the offence described on the summons and you have previously declined our offer to deal with the case without it having to go court or you have ignored correspondence from us about the matter. We couldn't do that without our team of Northerneers. Contact your train company's appeal firm You must do this within 21 days of receiving your penalty fare notice to provide information on why you are appealing. If you cannot produce a valid ticket or Promise to Pay notice when asked to do so you may be charged a Penalty Fare, Download Penatly Fares Map - Jul 2022.pdf. This is the evidential test. The 100 penalty fare forms part of The Railways (Penalty Fares) (Amendment) Regulations 2022. Northern TrainsLimited has an objective disputes and appeal process that will consider any aspect of an individual case. Southeastern has introduced a new Electronic Penalty Fare Notice (EPFN) across our network. Railway Byelaw 18(1). To do this we employ dedicated revenue officers to apprehend fare evaders, we have also invested in revenue protection measures such as automatic ticket barriers. The Promise to Pay notice allows customers to board the train with the intention of exchanging the notice at the first opportunity with a revenue officer, or at the next available booking office. A Penalty Fare Notice may be issued if a passenger gets on a train without a ticket or Promise to Pay Notice at a station where ticket-buying facilities are available. If a customer gets on a train without a ticket or Promise to Pay notice at a station where a ticket office or ticket machines are available, they may be Always remember anyone can post on the MSE forums, so it can be very different from our opinion. To appeal you should visit www.penaltyservices.co.uk or write to: If you are unhappy with the outcome of your appeal then you have the right to appeal that decision on two further occasions. With Northern's mobile app, you can streamline your journey and get tickets straight to your phone. Northern is responsible for ensuring that the facility to purchase a ticket or Promise to Paynotice is available. And from 01 September 2020 until further notice you can get a FREE yLink card! You will still be able to buy a ticket on the train, but will only be able to purchase a standard fare. - When might I be asked for picture evidence? Redirects and rewriting URLs are two very common directives found in a .htaccess file, and many scripts such as WordPress, Drupal, Joomla and Magento add directives to the .htaccess so those scripts can function. The .htaccess file contains directives (instructions) that tell the server how to behave in certain scenarios and directly affect how your website functions. If you fail to validate your ticket or smartcard prior to boarding you will be issued with a Penalty Fare Notice. Fare evasion means that train operators, rail customers and taxpayers who subsidise the railway are paying for the journeys of those who deliberately travel by train without paying the correct fare. If you already have one then input the number in the online form - this will have 3 letters and 4 numbers (this is not the smart card number and cannot be used instead) If you don't have a photo ID please upload a photo on the form and the team will send one out with your ticket. Stations. WebTrain delayed or cancelled? Passengers who choose to buy on board without first attempting to get a ticket at the station won't be able to get discount fares, Sign up for our daily newsletter to get the day's biggest stories sent direct to your inbox. Notice that the CaSe is important in this example. After all, a disagreement or a difference of opinion may not amount to a defence in respect of impending criminal proceedings. Upwards of 95% of our customers do the right thing and buy a ticket before they travel and having invested in the largest network of digital ticket infrastructure of any train operator in the country, Northern has made it easier than ever to buy a ticket via our app, website or one of more than 600 ticket machines across the network. If you travel without a valid ticket but had the opportunity to purchase one you will be issued with a penalty fare of 50*, plus the value of the full single fare of the journey you're making. Registered in England under company number 03266762. WebIf you cant produce a valid ticket for your full journey, you may be charged a Penalty Fare. This reflects the fares charged for travel on the network operated by Northern. Intending to avoid payment 12.3 This policy document will be published on the website of Northern Trains Limited. The governments new 100 penalty fare came into effect on 23 January. If this doesn't work, you may need to edit your .htaccess file directly. If the employee who stops you does not issue a notice but takes your details for an incident report we will consider that report and then write to you. Kyle Walker admits that he didn't expect Erling Haaland to have the 50-goal impact that he's had since joining Man City last summer. J Patrick Write a reply; Update the status of this request; WebNorthern has announced the introduction of further penalty fare routes across the network. Post: DRPU, Northern TrainsLimited, FREEPOST NEA 3188, Bradford, BD1 1BR, Complaints should be directed to:[emailprotected]. See the Section on 404 errors after clicking a link in WordPress. WebAn under 16 Education Season ticket promises: 75% savings versus the adult cost, when bought online. Passengers may consider Penalty Fares to be an accusation of fare evasion, but this is not the case. 3.1 Northern will prosecute the following type of offences using the provisions of the Regulation of Railways Act 1889, the Railway Byelaws or Fraud Act 2006. This varies by browser, if you do not see a box on your page with a red X try right clicking on the page, then select View Page Info, and goto the Media Tab. Full details on train timetables, email and phone contact numbers, restrictions, and rail engineering works. Service Quality. Our vision is about more than just train travel. Q. Failure to respond to the offer of a fixed penalty is likely to result in the case being taken to court. A. Either way, please contact your web host immediately. 4.4 In applying the public interest test our approach differs from that of the CPS in one important regard. A large number of the cases prosecuted by the DRPU involve relatively small amounts of money. It was the primary passenger train operator in Northern England, and operated the most stations of any train operating company in the United Kingdom.Northern Rail was replaced on 1 This is not an exhaustive list but provides an understanding of typical types of case undertaken. A Penalty Fare is 100 plus the price of the appropriate single fare for your intended journey. If a station has no ticket-buying facility, the office is closed or machines out of order, passengers will still be able to buy on board at a reduced rate. Calls to this number cost 5p per minute plus your network access charge. When issued with a Penalty Fare Notice, the passenger will be asked to produce a valid form of ID. Northern also protects revenue from its car parks as well as making sure that important safety access routes are kept clear, and that inappropriate parking does not reduce the number of available parking spaces. At Northern, were making the train an even easier, cheaper and safer way for children to get to school with Education Season Tickets. Q. Penalty Fares apply to the routes detailed in red below. If you have received a Penalty Fare Notice and wish to pay, you can do so in the following ways. Money raised through penalty fares issued by Northern will, in-line with other revenue income streams, be re-invested in the rail industry to improve the service offered to all customers. The train operator, which offers 2,500 services a day to more than 500 stations across the North of England, revealed adult passengers accounted for 81% of the penalty fares issued, with under 18s making up the remaining 19%. More information on railway specific legislation can be found here: Massive 1/3 off bus and rail travel within Northern Ireland. Essential work to replace both of the 26-year-old escalators at Kentish Town Tube station is due to start on Monday 26 June 2023, Transport UK-based consultancy, TUSP has given itself the competitive edge making a major move with a commitment to growth. Saving you money on journeys through England and Wales, travel as often as you like. Likewise in assessing allegations due to parking we remain aware of the particular issues relating to safety and access that can arise at a station car park. Some cookies on this site are essential, and the site won't work as expected without them. Examples of when a penalty fares may be charged, when a customer: The penalty fare is 100 plus the cost of a single ticket for your journey. Use of non-designated area Passengers arriving at their destination without a ticket will be fined by collectors. 4.5 If a case is judged to meet both limbs of the test and a prosecution commences that case will be assessed again should further information come to light. Contact us if you think it should be reopened. The particular method will depend on the circumstances of each individual case. 9.1 In accordance with its franchise obligation to protect revenue Northern will usually seek to recover the costs of any court proceedings that result in a conviction. However in applying this policy we will not compromise on the safety of our passengers and our employees. Yes, where there is an opportunity to do so, a ticket must be purchased prior to travel. By using our site you accept the terms of our Privacy Policy. In the event that Northern are dissatisfied with a charging decision of the BTP and/or the CPS in respect of an allegation of assault upon an employee it reserves the right to seek to bring a private prosecution by way of the DRPU. Assisted Travel . There really is no excuse.. If we do not receive a response within 28 days the amount outstanding will increase to 90, if this amount is not settled the case will be referred for prosecution. Streamline your journey and get tickets straight to your phone. Before you do anything, it is suggested that you backup your website so that you can revert back to a previous version if something goes wrong. Littering/fouling/spitting This reflects the fares charged for travel on the network operated by Northern. Change the settings back to the previous configuration (before you selected Default). https://www.northernrailway.co.uk/(external link, opens in a new tab), https://www.northernrailway.co.uk/help/contact/66-general-enquiry(external link, opens in a new tab), https://www.nationalrail.co.uk/(external link, opens in a new tab), https://www.northernrailway.co.uk/travel/lost-property(external link, opens in a new tab), Customer Services available between 06:00 to 23:00 when trains are running, Opening hours: Monday to Sunday - 08:00-21:00. No, these are not civil matters. (You may need to consult other articles and resources for that information.). Using the notice details that you have been issued, follow the straightforward steps after selecting the link below, which will take you to our PCI-DSS secure payment portal. Help with your journey. They must be made in writing but can be sent by post or email. Here at Northern, were always looking at ways to improve what we do for the customers that travel with us and the communities we serve. Appeals in respect of sentence and/or conviction are heard before the Crown Court. Failure to respond to the notice within 21 days will result in the case being referred for prosecution. Health Secretary Steve Barclay has said the 28-hour As with most convictions it will eventually become 'spent'. Please contact[emailprotected]. Escalate to the second stage If the firm refuses your initial appeal you have 14 days from the date you receive the decision to pay the penalty or appeal again. We will not prosecute a case that fails the evidential test. For postal payment, please send a crossed cheque or postal order for the total amount payable to Translink at the following address: Please ensure that your Name, Address and Penalty Fare Reference, as specified on your Penalty Fare Notice, are included on the reverse side of the crossed cheque or postal order. 1.2 Through its DRPU Northern actively pursues those who choose to ignore the laws and byelaws that govern rail travel, railway stations and station car parks. However it is important to realise that as with any legal process early engagement is imperative to facilitate a satisfactory outcome for all. Q. The court has issued the summons and you should respond to the summons. Few of us want to pay more for our tickets because some people avoid paying, and theloss of income due to people travelling without tickets reduces the money available to invest in a better rail service. 9.2 An indication of costs and the extent to which they will increase if proceedings are contested will be notified to a defendant in the course of the progression of the case. The rules just mean a passenger who can't prove they tried to buy a ticket before boarding wont be able to get a cheaper-rate ticket, and will have to buy a standard one.
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