Welcome to StubHub Community! Inexperience with ticket buying, would like a refund. No one from the company has offered to fix this issue, they are rude and now that they have my money they won't even listen to me. Are you the buyer or seller because you post is confusing? Are you the buyer or seller because you post is confusing? How to win your consumer dispute using the Elliott Method. It provides a platform for users to put list their unwanted tickets for sale. Re: Accepted tickets in Ticketmaster with different email than StubHub account. How to change the delivery method of my sale. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. The company took my money! Check out our directory. My American Tourister luggage is defective. When I replied to the email saying I'd like to take advantage of that, they replied with "sorry that was a mistake, that option is no longer available for tonight's show" I replied with "This will be for tomorrow's show, how do I move forward? " Know any other ways to contact StubHub? You can contact us by commenting in the thread below, but the fastest method is by sending a private message to any of our Moderators right here on the Community! Thanks for your message we aim to get back to you within 24 hours. Alternatively, you can send us an email at Call us during our business hours US and Canada 1.866.788.2482 Toll free Everyday: 5:00 AM - 9:00 PM Pacific time Corporate Office Customer Service Mail PO Box 448 12180 S 300 E. Draper, UT 84020 How do I change my default email address? Customer Service Number: 1-866-788-2482. Sign up for a free account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers. No. Customer service all the way to your seat, 2000-2022 StubHub. It's often the quickest way to sort something out. In all, StubHub uses 5 work email formats. I was told a week ago that my case was turned over to a technician and would be contacted within 48 hours. That's how stubhub knows you've sent the tixx and it also protects identity of the end buyer. Virginia, USA. million verified professionals across 35 million companies. Claim it and get a lot of features. Help us improve this article with your feedback. Re: I accidentally put the wrong email when buying tickets, Hi I am in the same boat, I booked tickets for the nets game in Monday, and I did it as a guest, I put in the wrong email, I have order details. This is a TERRIBLE way to do business, and I will make sure that no one in my proximity uses this site. A person pretends to be from StubHub. For more information, please see our No events within. StubHub has an average consumer rating of 2 stars from 292 reviews. Customer Service. StubHub phone numbers 1866 788 2482 5 8 USA & Canada 1800 770 534 0 0 Australia More phone numbers StubHub website www.stubhub.com What is StubHub's email addresses? What happens is, the "buyer info" email that you send the tickets to, is actually a stubhub email address that's been generated specifically for that order. 50. miles of. Use this comments board to leave complaints and reviews about StubHub. Founded in 2000 and headquartered in San Francisco, California, StubHub is a San Francisco-based ticket exchange and resale company. Help us improve this article with your feedback. Lorem ipsum dolor sit, amet consectetur adipisicing elit. Dear Stubhub,I want you to know that this is the last purchase that I will be making through this company, all thanks to your customer service reps. But its complicated. This website is using a security service to protect itself from online attacks. Yes Payments. Give us a call if you need help with something urgent. We'll automatically confirm your order within 30 minutes of correct transfer. Lorem ipsum dolor sit amet consectetur adipisicing elit. No. The login page will open in a new tab. My understanding is the tickets should be transferred on Ticketmaster to my name and email address, I should then receive an email from Ticketmaster separately to my email address and he loses access to the tickets. : Is there anything else I can help you with?Me: you havent helped me with what I came here for, 3)The customers always right right? What should I do? Such a shame to ruin a good music experience with this lack of customer care. When I call back 4 days later I am told I have been marked urgent and someone would get right back with me. Hi @Lee36. Customer service all the way to your seat, 2000-2022 StubHub. Contact StubHub customer service as soon as possible by phone at 1-866-STUBHUB (1-866-788-2482), or by email at [email protected]. Reddit and its partners use cookies and similar technologies to provide you with a better experience. They buy good feelings and solutions to problems. Discuss the issues you have had with StubHub and work with their customer service team to find a resolution. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. My Whirlpool stove is defective again. Your IP: Please log in again. I tried calling and was on hold forever. StubHub is the world's top destination for ticket buyers and resellers. Southwest just got a one-two punch for its holiday misdeeds. For UK media enquiries, please get in touch with the, Alternatively, you can send us an email at, Customer service all the way to your seat, 2000-2023 StubHub. 208.97.145.23 Listen now (18 min) | In this episode: Walking up to the caldera and through Christchurch's parks. Your email address will not be published. Should airlines pay for what they've done to us? I hope you take this message to heart, they will not help you so save your money and time and look somewhere else. Once the transaction was canceled by the buyer, I was charged 40% of the sale price. StubHub doesn't offer live chat, but you can DM them on Facebook or Twitter to talk to someone online. tickets can be for sports, concerts, theater and live entertainment. All Rights Reserved. and our Plus, it's the end of the semester and we're throwing a party! To write a complaint about StubHub and get an answer from the officials of StubHub, Complaintsboard.com's objective complaint writing and answer providing system can be used. Open our virtual assistant, click on "Contact Did we mention it's free? It's often the quickest way to sort something out. Select 'Sign in. Stubhubs terms and conditions do not allow for communication between buyer and seller. How do I get it fixed? If you have a consumer problem,please contact our team at Elliott Advocacy through this form. No credit card required. STAY AWAY! and dont tell anyone about any currency charges, change it on everyones visa in hopes to make more money without people knowing. StubHub competes in a variety of industries, such as ticket exchange and ticket resale. Listen now (14 min) | In this episode: Our second week in New Zealand and already a natural disaster (sort of). Initial StubHub complaints should be directed to their team directly. If you were the buyer and gave the incorrect email address contact StubHub or send a private message to @TeamStubHub and someone will be able to fix it for you. For over 20 years, StubHub has been the leading marketplace for fans to buy and sell tickets. Sorry we couldn't be helpful. This may include details from your tickets (so be sure to keep them), or information from the event venue. Were always here to help. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. I have the same case, I accidentally put the wrong email when buying tickets. You can call 866-788-2482 or send a dm to @TeamStubHub and explain you have a pass and they can assist. The person contacting you asks to confirm your account or payment information. form" and let us know how we can help you. Restrictions apply. Here is a copy of my most recent email:Are you serious? Use the access code from your order confirmation email to see your tickets: See your tickets by setting up or logging in to your StubHub account: Did you find it helpful? StubHub themselves are advising of this . Game is at 7. We found clear and detailed contact information for StubHub. You can find contact details for StubHub above. I requested a refund on December 21, 2021 and have not received anything - not even an email update. I paid over $8,000 only to be disappointed and lose all my money. Amazon didnt receive my return package. Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy. My Listings. The customer service is terrible and are looking to only take your money and not deliver your physical tickets or help in any way. We'll do our best to get back to you in the next 24 Buy and sell sports tickets, concert tickets, theatre tickets and Broadway tickets on StubHub! Eversource Gas says I have a leak. So you send the mobile tixx and stubhub then forwards the tixx to the actual end buyer. Alternatively, you can send us an email at customersupportuk@stubhub.co.uk FAQ Lots of answers to questions are in our FAQ. Either is possible (and other creative approaches might come up). 5)A happy, satisfied customer is likely to return and/or tell others about the good experiences that they had when dealing with your company word of mouth recommendations from friends and colleagues are very valuable.and believe you me, I am not a happy satisfied customer. Youll also connect with other readers who want to make the world a better place. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of StubHub, Like, share & subscribe to StubHub on YouTube at, Check out StubHub's Instagram pictures and videos at. NEVER BUY FROM HERE, NEVER. Has anyone had this before? Welcome to StubHub Support Support Home / Contact information Browse by Category Getting started About StubHub Technical Support Account and Settings General settings Contact information Payment settings Preferences and notifications Event and Venue Buyers Sellers How to change my default contact information The company provides a physical address, 7 phone numbers, and 2 emails, as well as 5 social media accounts. The most common StubHub email format is [first_initial] [last] (ex. : The site is US based and all pay outs are done in US dollars and so if you go to Stubhub.ca it will send you to Stubhub.com as we no longer have a Canadian siteMe: So again, where does it say the total in American then, it is false advertising on your part when you WRITE TOTAL. You may or may not have one. Ask the Community Contact Support Related Articles Can I just go ahead and resell these on another website and be certain I don't run into an issue of double purchase? customersupportuk@stubhub.co.uk. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. My Tickets. 1,915 talking about this. To update your primary email address or phone number: Go to 'Profile' then Settings (on the StubHub app, go to 'My tickets.' Tap the first drop-down menu to see 'Settings') Select the 'Contact' tab (on the StubHub app, tap the second drop-down menu to see it) Under 'Email address' or 'Primary phone,' select the pencil. Then I was told that in compensation I would be able to sell my tickets on "Last minute Services" within an email. Sold tickets on StubHub but don't have them. Here's what can you do to speed things up, The memberships are costly and have no value. 03-16-2022 08:50 PM. Or, they can contact you as a seller listed on StubHub. As long as the tickets were transferred by the seller you are fine. Click to reveal Use of this website signifies your agreement to our, / Changing your default email address or phone number. victoria Ayala 1 review FR A day ago Avoid at all costs Absolute WORST COSTUMER SERVICE. 199 Fremont Street, Floor 4. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. They call you stupid and hang up on you. Open our virtual assistant, click on "Contact form" and let us know how we can help you. The more you know your customers, the better you become at anticipating their needs. . Listed tickets tonight and stubhub sent an email saying the listing is not available to purchase and that they will contact me within 3 days to confirm the listing ?? Worst service ever and do not deliver what customer expects. I have now been waiting for a call back for over a week and you have owed me money for over two weeks. 12-08-2022 04:25 AM. At this time if you need to change your email address on file, you will need to contact us so that we can make this change for you. Contacting StubHub - by phone or otherwise While 866-788-2482 is StubHub's best toll-free number, there are 3 total ways to get in touch with them. How To Contact StubHub Corporate Office Headquarters. Under 'Have an access code,' select 'Find your order. Customer support is available every day from 5 a.m. to 9 p.m. Pacific Time in the U.S. and Canada. Other common StubHub email patterns are [first] [last] (ex. 199 Fremont Street, Floor 4San Francisco, CA 94105 USACorporate Phone Number: 1-415-222-8400Fax Number: 1-415-222-8552Customer Service Number: 1-866-788-2482, Your email address will not be published. 1. That is a scam btw. StubHub U.S. and Canada Reviews | Read Customer Service Reviews of www.stubhub.com Events & Entertainment Events & Venues Event Ticket Seller StubHub U.S. and Canada StubHub U.S. and Canada Reviews 7,481 Bad 1.6 VERIFIED COMPANY www.stubhub.com Visit this website Sort: Most relevant ma. Search over 700 The ability to swallow ones pride and accept blame or negative feedback is crucial. Me: Correct at checkout it was $353.56USD so that is the total American taken out of my bank or what should have happened.Agent. StubHub reviews first appeared on Complaints Board on Apr 8, 2008. GetHuman features available: Best alternatives to phone. No phone number, no email, no chat. Airbnb banned me because I used to live in Russia. Quick & Easy Sell event tickets from any device in a few steps Massive Audience Over 100 million fans buying 1.3 tickets per second on StubHub Secure We'll help get your tickets to buyers wherever you are Get paid Receive payment from StubHub directly I've had great success with selling tickets on StubHub, even for those last-minute tickets. Tap the first drop-down menu to see 'Settings'), Select the 'Contact' tab (on the StubHub app, tap the second drop-down menu to see it). the exact pickup location and times. StubHub deals in a variety of industries, such as ticket exchange and ticket resale, and provides its services in united states canada united kingdom germany. Eventually found the page below. You're all set! Remind me when call center opens. U am not really sure how to contact the buyer as well. 'Under 'Have an access code,' select 'Find your order.' Enter your email address, the access code, and your phone number Select 'Continue' You don't have an access code but you bought tickets as a guest See your tickets by setting up or logging in to your StubHub account: Go to 'Profile' then 'Sign in' StubHub is a ticket reseller. Lots of answers to questions are in our FAQ. Virginia . Privacy Policy. StubHub only has one customer service number, so you'll call 1-866-788-2482 no matter where you live in the world. 292 Copyright Coporate Office Headquarters -2023. When you buy tickets as a guest, check your order confirmation email for a 6-digit access code. StubHub corporate office address Print StubHub's corporate address is: 360 Third Street, Suite 400 San Francisco, CA 94107 Was this answer helpful? All Rights Reserved. Sign In. My Sales. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Hello, they solved something for you. STUB HUB GAURENTEES THAT IF YU BUY TWO TICKETS TOGETHER THEY WILL BE SIDE BY SIDE. Consumer Alert: Beware of travel clubs with "VIP" prices, Quake City Confidential: How we made it through our first earthquake in Christchurch, please contact our team at Elliott Advocacy through this form. Danielle is the author of this solution article. : Are you still with me?Me: yesAgent. your customer service department should be embarrassed. Sorry we couldn't be helpful. StubHub is a multinational company founded on 2000 by Eric Baker and Jeff Fluhr with its headquarters located at San Francisco, California, United States and key people behind it being Jill Krimmel and (President) .. StubHub has the following subsidiaries: Subsidiary. The Elliott Report is supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers. I have spent the last two hours online with a chat agent, because I couldnt wait on hold any longer because thats all your phone agents do ask you to go on hold while they look into it for you then you kill your phone battery waiting for some imbecile to get back to you.Here are some things you could learn1)Listen to your customers dont just use pre-typed notes, trust I was a chat agent for the geek squad I know what you are doing at your cubical.Example from real chat Me: Are all tickets on your website in US currency?Agent: Hey Jennifer Im sorry to hear that, let me see how I can help, 2)Listen, are you getting the point that listening is effective, You are unlikely to be able to help all your customers effectively if you dont listen to their needs. Me: This is all of the info I was providedAgent. Fax Number: 1-415-222-8552. Current hold time. After the switch, you will enter the email address you use to access the community in order to reset your password. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Up to 5 You will enter your community username and new password and done! Customer Service. Recieved tickets for the steelers game for christmas day when we got there our seats were not together! The Elliott Report is a consumer news site supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers. : That is rightMe: well that isnt what happened so. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Under 'Email address' or 'Primary phone,' select the pencil. Do I have to pay this service bill? Yes How to get your money back from a Zelle scam or accidental money transfer, This PayPal invoice scam almost got me. I'm assuming you also got the random email about your payment method being updated? Every order is 100% guaranteed. you guys are a huge corporation and you cant even get a total right. Check out our FAQ Call us Give us a call if you need help with something urgent. Email Contacts customerservice@stubhub.com Social Media Contacts Executive Contacts Primary Contact If you click on the chat option, there's an option in the bottom right that says "contact form" that will let you send an email. 01-06-2022 08:07 PM. When buying my tickets I did not notice the email that was written down was different from my personal and some random email was written down and I didnt notice until I had already made the order. Get contact details including emails and phone numbers Use of this website signifies your agreement to our, Understanding your order's delivery status, Updating your default payment method to sell tickets, Got an email saying my StubHub account info changed, Listing tickets on StubHub and different ways to deliver them, How to list Mobile transfer tickets on StubHub, Entering barcodes on StubHub listings or sales, Uploading PDF tickets to a StubHub listing or sale, Selling a type of mobile ticket and transferring it to the buyer. Why are travel refunds taking so long now? No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. SO MUCH FOR THEIR GAURENTEE! [last] (ex. Re: I accidentally put the wrong email when buying tickets. Use of this website signifies your agreement to our, Find out more about the StubHub affiliate programme, User Agreement, Privacy Notice and Cookie Notice. Prices may be higher or lower than face value. StubHub has resolved 66 complaints. Emails found on company website yourfeedbackmatters@stubhub.com 100% Support 0 0 Emails found on 3rd party websites laudooley@stubhub.com 99% executive 0 0 jerskine@stubhub.com 99% Check your order confirmation email for The only way for sellers to transfer tickets is to forward the email with the link. You think they would notice and email is wrong I have been on hold for over an hour with no one answering and it keeps just hanging up on me!!!
How Much Are Henri Bendel Bags Worth,
What Happened To Randy On Jeff And The Showgram,
Is The Episcopal Church Still Suspended,
Articles S