why does ebay think my item is counterfeit

Another issue that is unfair to sellers is when eBay calculates the exact shipping costs, but still takes a fee, leaving the seller to make up that loss. I like to sell custom printed Lego minifigs from the Minifig Co. (TMC) and eBay has flagged a few of my items as fake. i think someone is trying to scam me like this to. Authentic autographs and autographed items can be highly sought after items, and in some cases may be extremely rare and valuable. The eBay transaction is listed as refused or returned, the seller gets the product back and keeps the payment, too. So in order to sell my stuff I have to offer just regular shipping which doesnt come with tracking. 08:54 AM Buyers of art often feel a strong connection or appeal to a piece, and the smallest details will matter. What another seller is doing is not relevant to the status of your account. So what you are saying is that I am in a lose-lose situation. In some cases, fake customer support reps will try to get you to download software that gives them remote access to your computer. Other used clothing must follow our policy. . Scammers dont need your physical credit card to make fraudulent purchases. I will not accept such horrible service. The sale of counterfeit items now represents 3.3 percent of world trade, according to the Organisation for Economic Co-operation and Development, an international group with 36 member countries. She got her full refund back and kept the ring! Software, music, movies and other media must be original and not unauthorized copies. But fake or not, if I ever had an item pulled by eBay, I would not relist it, that is the rule you broke - relisting when you were told not to - simple, 12-30-2021 If the shipped item was sold for under $750, delivery notification is adequate proof. You can purchase syndication rights to this story here. And because you didnt use an approved payment method, you cant dispute the transaction. Counterfeit goods are not allowed on eBay. 133131337637 - New Adidas 2018/19 Manchester United Pogba Jersey - XL - NWT Climalite $120133147431765 - Nike NFL Baltimore Ravens #57 CJ Mosley On Field White Jersey Size: Large Mens, Ebay Says my items are counterfeit and won't tell me why. I wanted to know what it was so I did not do it in my future listings but they did not tell me and they just keep saying come type up memo from ebay and did not give me help. . It is calculated using the information contained in your Equifax credit file. Everyone is covered except the credit card holder, whoever that is. These items may infringe on someone's copyright or trademark. However, when you receive the package, you notice that it shows your correct mailing address but is addressed to a different person. I could not even upload the receipt where I got the product to help win the appeal. However, I do access eBay (including the boards) from my iPhone or iPad, by opening one of the web browsers on the mobile device (Safari, Firefox, Chrome, etc.) Be cautious of buying authentic items being sold at well below market value. All ebay does is get a notification from the Rights Holder that XYZ needs to be removed. No, this would never have happened to me because I don't list fakes, and as pointed out by katzrulz15 your items are considered fake when you list them as Lego. Copyright 1995-2023 eBay Inc. All Rights Reserved. They had reviewed my item and due to certain risk factors had deemed my item to be couterfeit . But . If you get a freebie, assume its a scam and that the scammer is using stolen credit cards. Your own words say all the items are similar in how they are made so they are all in violation. Do not relist them. It's worth noting that eBay takes a 20% transaction fee when authenticated items are sold. eBay . Although that's quite a bit more than eBay's standard 10% transaction fee, it's worth it. I always receive the very general email from eBay hoping to educate me about my fake listings- what a joke. Because eBay functions as an intermediary between private buyers and sellers, the idea of building an online reputation on the site is pretty important. You'll also find many giftable items for the upcoming holiday season. eBays security systems can only protect buyers and sellers when transactions occur directly on the website. I like to sell custom printed Lego minifigs from the Minifig Co. (TMC) and eBay has flagged a few of my items as fake. They cant tell me who reports my listings or even how I can prevent my listings from being reported. Always communicate and pay using eBays system so that youre covered by their buyer protection program. Some scammers post on social media about authentic goods and then link to an eBay listing for a fake, fraudulent, or unbranded version., These scams can often be large operations like in the case of two Florida entrepreneurs, who were recently convicted of setting up dozens of eBay and Amazon FBA storefronts and selling ~$1 billion in counterfeit Cisco equipment [*]., Triangulation fraud is a sophisticated eBay scam in which fraudulent sellers use stolen credit cards to siphon funds from unsuspecting victims.. Scan this QR code to download the app now. As a buyer, you may be eligible for eBays money back guarantee if: As a seller, youre required to follow eBays policies, including: Knowing how to avoid fake listings and scammers on eBay can ensure that you have a safe, positive experience.. Car & Truck Safety & Security Accessories. Check the email subject line carefully; eBay never sends a subject line stating, . Never pay for goods outside of eBay or via payment systems through which you cant get a refund or initiate a chargeback. Never rush a purchase. Its usually not a good idea to trade with accounts that have bad feedback. For example, they may ask for cash, bank transfer, check, money order or even gift cards. Ask the seller if the images they have uploaded to eBay are of the actual bag youre buying, for instance. You can do this multiple times a day if you want. If you want to fight it, you need to contact the Verified Rights Owner. Some unscrupulous fraudsters have been known to buy a product on. Questions that are covered in the FAQ or can be easily googled will be removed. I really feel like I am not getting any protection from scammer buyers on eBay. I have to take her to court! Take time to read through the listing and check the details. When your item is purchased, you get paid and eBay handles shipping the item to the buyer. Omg I JUST heard that same story!!!! 2 - Don't wait for the traffic, build it! I have checked thoroughly and this item doesn't breach. Limited offer! Than I have gotten some buyers who claim to not have received their orders so I end up having to refund them cause I only have the receipt of the postage and picture I took of their order before shipping and eBay wont cover it when you dont have tracking. I have multiple people selling my exclusive product for less that I sell it for on Ebay. I asked they why they are and they just told be there is a discrepancy in the listing. I appear to have been scammed after I sold a 450 pair of trainers on eBay about a month ago to a "buyer" in the US. 08:58 AM. You will find that the verified authenticity almost always makes it easier to sell your item, rather than listing it yourself or using another avenue of sale. That's why we manage our marketplace, working closely with the big name brands and small businesses on our platform. If you call something a "mini-fig" or minifig on here, it is supposed to be a lego productmy guess is based on the The Minifig Co site that you referenced in your listings (sold out reference) caused part of your issue..these are not lego issued and that is where the "fake" is coming from. If you've come to terms with never owning your dream watch or designer handbag because of an egregious retail price, eBay Authenticate can make it a feasible reality. If the item is sold for more than $750 the item must have signature delivery proof. eBay is full of listings for legitimate high-quality items. The best part is that shopping on eBay Authenticate costs you zero extra dollars. Below, I break down how it works for both buyers and sellers. Incompetence I guess is highly valued at eBays headquarters. They offer some sort of limited-time discount in order to create a sense of urgency. We just accept it and move on. You are altering the minifig and leaving TMC in the titles and descriptions. E bay is now forcing sellers to buy their shipping labels at a higher cost and still making a lot of money from it. With all of the added benefits, there's really no reason not to shop or at least browse on eBay Authenticate for those high-end luxury items and collectibles you've been nervous about buying online. If you have an item for sale, a potential buyer may contact you and offer to pay over the asking price for it. If you purchase something on eBay outside of eBay Authenticate and it turns out to be counterfeit, you run the risk of being stuck with that item and not getting your money back, unless you ask eBay to step in and they're able to remedy the situation. I make listings for new items and then - BAM - a few (not all) are claimed to be fake with no explanation given - except that eBay claims the items I bought ARE FAKE! Zero money was left over. I know it's widely accepted that eBay has a bit of a reputation for being fishy, filled with scammers and counterfeit goods. Ranked #1 by Security.Org and IdentityProtectionReview.com. When Simon Lane was looking for a new John Deere tractor for his farm, he thought he hit the jackpot when he found one on eBay at a below-market price. They may just be trying to prolong their scams without getting reported.. To protect sellers from dishonest buyers who claim they never received their package, eBay requires a valid tracking number for each sale., But shady sellers can intentionally send a fake package to the wrong address so that they can provide a real tracking number to both the buyer and eBay.. Although that's quite a bit more than eBay's standard 10% transaction fee, it's worth it. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. Similar to the above scam, a fraudulent seller can place a fake Ebay customer service number on their profile or product page. ath Power Consulting was compensated by Aura to conduct this study. Keep going and you will not be selling on ebay for long. Hmm The word custom and lego makes it a fake if you have yet to figure this out. Thank you in advance for any helpful comments! Immediately. Basically I find good items off Amazon and resell them on eBay. Examples of counterfeit products include: A replica handbag, watch or pair of sneakers. Anderson Maria is an eBay seller trying to tell me that eBay is trying to contact me through my email to confirm a payment with a gift card in advance to ship n deliver a motorcycle that Im interested in purchasing is this a scam? You must have done something completely against the rules in your communication with the seller -- such as feedback extortion -- if this is not the case with your scenario. Keep all communications and payments on eBay. I agree with that. 3- Don't expect fast result. This ensures that youre using an official contact method, rather than a potentially dangerous phone number. If it were a Vero complaint, it would have stated that. While online marketplaces, such as eBay, Craigslist, and Facebook Marketplace, can be great resources to locate deals or difficult-to-find items, these sites can also attract con artists and scammers., The most devious criminals find ways to avoid eBays buyer protection features and get would-be buyers to send them either money that cant be refunded or sensitive information that can be used for identity theft.. Im concerned this is a scam. I know for a fact they are real products because it comes from a authorized store. Statements that the paperwork and car are being stored in an eBay warehouse (there is no eBay warehouse). by Consider signing up for Auras identity theft protection with credit monitoring.. Ebay always takes out the fees and send the remaining money to the Bank on file. All I could do was appeal it. Ummm, you do know eBay is a e-commerce business, right? 12-31-2021 We want you to be happy with your purchase and are committed to making sure you can purchase items from eBay with complete confidence. A buyer may see your item and offer to pay for it privately rather than using eBays official payment channels. Its unfair they side with the buyers all the time. Each item listed for sale has been verified to be authentic by an expert and is fairly priced based on factors like condition, rarity, and current market value. In part, the reluctance is because eBay has a strong reputation for protecting buyers - sometimes at the expense of sellers. Unfortunately, eBay scams are on the rise, and they occur despite eBays attempts to provide a safe marketplace to buy and sell. Counterfeit products are illegal and not allowed on eBay. You can purchase syndication rights to this story here. So I get an e-mail from ebay saying two of my items are counterfeit. We don't allow counterfeit itemsor unauthorized copies to be listed on eBay. Does True Religion Jeans have a factory in China? They remove it and tell you not to relist. Generally, the safest way to get authentic items is to buy it directly from the manufacturer's retail store or website, but that's usually not the best option or an option at all. eBay involves a lot of trust on behalf of the buyer and the seller, but its relatively easy for that trust to be exploited. eBay are only concerned with issues that affect their own profit margins. Related: Brushing Scam: Is This Free Amazon Package Legit or a Scam? 471 Mar 10, 2009 #1 I just got a very disturbing email from a buyer claiming my authentic item was a replica. I have contacted eBay many times over this issue and they leave me in the dark every time. If eBay claimed your items to be fake, Id bet you would be upset at them too. The following is a list of items that are not covered, which means the seller can accept payment, fail to send the item, and then you as the buyer have no recourse through the eBay website. Why does eBay have this policy? They are giving me zero evidence as to why my items are fake. So it can be quite hard to tell the difference between manufacturer approved replicas and fake products. If you get a Second Chance Offer, check that the message is in your eBay message inbox as well as in the Bids/Offers section of your My eBay page. I don't understand your last line - change their name to eGay ? Why fight a battle you can not win? But I want to clear something up here: With all the strides the company has made to protect buyers, that reputation is undeserved. Think about it, how does eBay know for certain that every item they claim is fake - is actually fake? Coverage may not be available in all jurisdictions. Learn how your comment data is processed. They suddenly removed specific listings, but not all of them, which surprised me because they all are basically the same thing. If you don't hear back from the seller in that time, ask eBay to get involved. If youre unable to resolve the issue yourself, Afterward, make sure to leave negative feedback about the seller. Amir's coverage also includes eyewear, watches, and grooming products like electric razors and men's skincare. If so, they have an obligation to be TRANSPARENT with their sellers because the sellers are the reason why eBay makes money! Related: How Do Hackers Get Passwords (and How To Stop Them) , Buying a car through eBay Motors can be convenient but any large purchase makes you a target for scammers., During an eBay Motors scam, fraudsters create a vehicle listing and include a sob story about why they need to get rid of the car (usually to do with a family member who is sick or leaving on military deployment)., Then, theyll ask you for a wire transfer or other non-reversible payment before they ship the vehicle to you. Visit Seller Help - opens in new window or tab to find details of any policy issues with your account or listings, and get the information you need to quickly resolve them. Heres how you can request a refund, If scammers have your personal or financial information, monitor your credit report for. Merry Everything & A Happy Always If you're accustomed to shopping on eBay, using eBay Authenticate isn't much different you shop, pay, and receive your items in the mail. This can include receiving a wrong or damaged item. She is moving to Chicago to avoid painful memories and she put the car in ebay motors they will contact me.. just give me your full name, email and phone number.She has free shipping as part of the deal. Theyll tell you to file a report with the police and then wash their hands of the matter. Take These 10 Steps Now! Removing them protects sellers and their buyers from buyer protection claims and financial loss. Something went wrong. If you successfully complete a transaction and the buyer pays with a credit card or PayPal, they can easily contact the provider and cancel the transaction. Remember that if an offer looks too good to be true, it probably is. He's covered everything including the industry's shift to producing more sustainable clothing, the most comfortable loungewear, all of the best places to shop for affordable business casual attire, and more. The scammer only needs to say they suspect something was wrong and most institutions will chargeback straightaway, regardless of whether they already have the item or what condition its in. * Identity Theft Insurance underwritten by insurance company subsidiaries or affiliates of American International Group Inc. 12-29-2021 Did Scammers Use Your Credit Card? Artifacts, cultural heritage, and grave-related items, Government, transit, and shipping-related items, Hazardous, restricted, or regulated materials. I even mentioned a receipt and they didnt care. To my dismay, they suspended my account. Heres how. I asked they why they are and they just told be there is a discrepancy in the listing. Ebay doesn't decide if something is fake or not. In those cases, try to buy from an established eBay seller with a long selling history and lots of positive feedback. If you want to understand the process of reporting a scam to police and how eBay is involved, visit the eBay Security Center. I don't think those brands team up on the same day to find a fake listing. The only thing he said was for me to post the receipt in my listing to prove I bought it. This is a major benefit as some sellers on eBay don't offer returns. 08:53 AM This is a type of blackmail. Please Help! They may be compensated as a marketing affiliate of Aura, but their ratings are all their own. Thank you sooo much for putting your story on here. Each transaction creates the opportunity for both buyers and sellers to leave public feedback about the experience. "As with most things, if it's too good to be . We had to remove your listing because it didnt follow ourCounterfeit policy. Please refer to the actual policies for terms conditions and exclusions of coverage. They just told me ebay found the listing and reported it as fake. I saw a car in craigslist and when I contacted the seller she made a very heartfelt story that her husband passed away in COVID and she is selling his car very cheap 2011 Honda CRV for $1000. 18-05-2022 7:57 AM. Illegitimate sellers may offer an item for sale but then request that the payment is sent outside of the platform. I know for a fact they are real products because it comes from a authorized store. If the seller isnt willing to help or there are warning signs of a scam file a report with eBay. Soon afterward, youll be contacted by scammers pretending to be from PayPal, asking for postal tracking numbers. Items sold using a brand name or a brand logo must be original and made by the brand or manufactured on their behalf. Ebay isn't going to get into it with any seller as to whether an item is legit or not, so showing them proof of purchase won't help. The bad news is that eBay scammers are always enhancing and adapting their schemes to trick you into giving up money or sensitive information. If you have been scammed, well show you the steps you can take to report it. We know your shopping standards are high. Check to see if the photos are stock photos or listed on other sites. For example, if you want a Rolex watch or a Chanel handbag, you will absolutely spend more at retail locations compared to shopping on eBay, since the items listed on eBay are generally going to be lightly used. Do the seams and patterns on the item match up perfectly? Be especially careful if youre linked to an eBay listing from a social post. You could always try selling in a different market- many have had success on Facebook. Ebay does not peruse listings and determine which ones to take down or not to take down. A deal that seems too good to be true or includes a sob story as to why the vehicle is being sold.. Buyers want to shop with confidence, and this is an easy way for them to do it. Lego is really protective of their wares and their products. You send the item promptly but days later you find that the check bounces, leaving you with nothing. Many scammers will sell cheap items to boost their overall rating before trying to scam people on more expensive listings.. The seller offers to handle the shipping process and set it up (usually, its the buyer who has to take care of this step). A buyer from Europe orders at item and pays for it. This does not drive our decision as to whether or not a product is featured or recommended. This policy prevents the sale of counterfeit items, which are illegal, and could expose sellers to legal risk.
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