Lifeline Support Center PO Box 7081 London, KY 40742 Contact your phone or internet company How do I upload my proof documents by webcam? The Infrastructure Act also directed the Commission to effectuate specified changes for the ACP, such as to program eligibility criteria and the program benefit amount, by the effective date, which the Bureau determined to be December 31, 2021. The SSN document must be one of the following: W-2 from within the last 2 years Prior year's state, federal, or Tribal tax return Social Security card SSA-1099 Recent Life Activity Recent life activity documentation (within three months): Current program eligibility or government assistance documentation The Bureau provided interim guidance that to enable the orderly transition of the EBB Program to the Affordable Connectivity Program, the Bureau and USAC will stop accepting EBB Program provider participation applications and election notices on December 20, 2021. AirTalk Wireless' Application Process: How to Upload Proofs So if it isn't uploading, or you're afraid it didn't go through, don't worry about it. Contact Us, Copyright Notice
Broadband providers wishing to participate in the ACP should review all applicable program requirements and procedures in the Commissions Order (FCC 22-2) and any subsequent guidance for compliance with the ACPs requirements. How to Upload Proofs on AirTalk Wireless Uploading proofs on the AirTalk Wireless website is a quick and easy process. 4 0 obj
What types of proof of government programs do you accept? Finally, a provider must describe why its established program requires approval of an alternative verification process and it is required to explain why it proposes to use an alternative verification process instead of the National Verifier eligibility determinations. Today we go over what exact documents are accepted by the National Verifier. Once approved by the Bureau, providers will have to file an election to participate in the EBB Program with USAC. SafeLink Wireless <>>>
Home - ACP - Universal Service Administrative Company What proof of government programs do you accept? What do I need to do to complete my application using National Verifier ? Submit Proof - Q Link Support Center Provide a hand-drawn document that identifies the consumers primary residence by identifying the nearest crossroads (or mile markers), identifiable landmarks, and distance between the locations. To help consumers resolve specific address errors, see below. Instructions to help consumers complete the ACP application, Household Worksheet, and Recertification Form are available in English and 9 other languages on our ACP consumer website. Elections will be expeditiously reviewed on a rolling basis. Consumers can mail completed applications to: ACP Support Center 1-888 321-5880, What is Lifeline
Step Three: Email Lifeline Program with subject line: NVEC ISA: 2023 Universal Service Administrative Company. To check the status of your free government phone service application, enter the information below to see if: Please note: you created an application PIN/Application ID when you applied for Assurance Wireless. Call us toll free
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The National Verifier is a centralized system established by the FCC and operated by USAC that verifies Lifeline applicants' eligibility and recertifies subscriber eligibility annually. Documents Needed - Universal Service Administrative Company The National Verifier (NV) is Lifeline's centralized application system. How do I upload my proof documents by email? To fulfill its obligation of evaluating provider approval applications, the Bureau reserves its authority to review and evaluate for completeness and accuracy the specific application information submitted as approval process. Please try again later. The Bureau provided interim guidance (DA 21-1524) that to enable the orderly transition of the EBB Program to the Affordable Connectivity Program, the Bureau and USAC stopped accepting EBB Program provider participation applications and election notices on December 20, 2021. Here are all of the types we accept: Make sure the proof document you submit fully shows your low income. Consumers looking for information on the Federal Communications Commissions Affordable Connectivity Program should visit fcc.gov/acp. Make sure the photo is clear and that your documents are legible. If you send your documents by fax or mail, please allow 10-15 business days. <>
The provider must also explain how it trains its employees and agents to prevent ineligible enrollments, including enrollments based upon fabricated documents. What proof of government programs do you accept? Broadband providers requiring Bureau approval to participate in the ACP or use an alternative household eligibility verification process must submit an application through the online application portal. To participate in the ACP, a broadband provider must be designated as an ETC or seek approval from the Bureau. In order to qualify for the Lifeline Program, you may need to submit copies of proof of identity, proof of participation in a government program, or proof of income. Broadband Provider Eligibility to Participate in the ACP. Any of the following documents are acceptable: We accept several types of proof of ID. How do I upload my proof documents by mobile phone? In plain English, that means one household can now qualify for multiple free government cell phones. Benefit Check Stub from the Social Security Administration, Other official documentation from a State Agency indicating current participation, Public Housing Assistance Lease Agreement, Other official documentation from Public Housing Agency, Income Statement from Employer, W-2, or 1099-MISC, Unemployment / Workers Compensation Statement with DOB /SSN, Retirement or Pension Statement of Benefits, Unemployment or Workers Comp Statement of Benefits, Veterans Administration (VA) Statement of Benefits, Federal or Tribal notice letter of participation in General Assistance. Beneficiary and Contributor Audit Program (BCAP), Emergency Broadband Benefit Program (EBBP), Develop Evaluation Criteria & Select Services, Review Your Funding Commitment Letter (FCL), Prepare For Competitive Bidding & Request Services, National Lifeline Accountability Database (NLAD), Representative Accountability Database (RAD). If a consumer is submitting documentation via mail, they must include the completed cover sheet. If you titled your document, you can enter it into your computer's search bar. Both the Bureau and USAC will begin accepting new Affordable Connectivity Program provider applications and election notices on December 27, 2021 for any new provider that did not participate in the EBB Program or existing participating provider seeking to expand to new jurisdictions for the Affordable Connectivity Program. Upload copies of your documents using any of the following methods: Upload Online: Log in to My Q Link to upload your proof. Log Into Your Q Link Account Enter your email and password to login. Beneficiary and Contributor Audit Program (BCAP), Emergency Broadband Benefit Program (EBBP), Develop Evaluation Criteria & Select Services, Review Your Funding Commitment Letter (FCL), Prepare For Competitive Bidding & Request Services, National Lifeline Accountability Database (NLAD), Representative Accountability Database (RAD). For more information, please watch this video. What proof of Social Security do you accept? If you are a person with a disability and need assistance with your Emergency Broadband Benefit application, contact the Emergency Broadband Benefit Support Center at getemergencybroadband.org, via email [emailprotected] or call 833-511-0311. Also, please make sure your proof documents copy is not too blurry, too dark, or have important information cut off. On November 18, 2021, the Commissions Wireline Competition Bureau issued a Public Notice seeking comment on the rules and administration of the ACP. The SSN document must be one of the following: Prior years state, federal, or Tribal tax return, Current program eligibility or government assistance documentation, Current utility bill (Phone and internet bills, Current income statement such as a paystub, Current retirement/pension statement of benefits, Current unemployment/workers compensation statement of benefits, A notarized letter affirming the consumers identity and alive status. The National Verifier Eligibility Check allows Lifeline service providers to connect their online applications with the National Verifier. Never submit original copies of your documents. Submit your proof documentation using any of the options below: Online Log in or create a new account and upload copies of your proof documentation Mail You can submit applications and proof documents by mail to the address below. Consumers may also apply to the Lifeline program on their own through the NV consumer portal, or by mail. Verify the information you have submitted so far is correct and click "Continue". The API ID(s) they would like to register for National Verifier API production access. A. Need help with our website or service? Follow the instructions on that page to upload your proof from a webcam. What if my proof documents are not approved? Plan Add-ons
USAC will contact consumers to let them know what type of additional information they will need to submit. Copies or pictures should be clear and easy to read, and they should not be dark or blurry. Just bring all of them. See Terms and Conditions (including arbitration provision) for additional information. Eligibility Check API - Universal Service Administrative Company All broadband providers must file elections to USAC to participate in the ACP. PO Box 7081. You can get the Emergency Broadband Benefit if your income is 135% or less than the federal poverty guidelines. Both the Bureau and USAC began accepting new Affordable Connectivity Program provider applications and election notices on December 27, 2021 for any new provider that did not participate in the EBB Program or existing participating provider seeking to expand to new jurisdictions for the Affordable Connectivity Program. stream
Ask your company for assistance with submitting your proof documentation. Please providea copy of the document that shows your Benefits allotted income. The provider must describe the processes it (or a third-party) uses to verify the requested information above, including the applicants identity and eligibility, and must explain why the providers alternative process will be sufficient to avoid waste, fraud, and abuse. Make sure your webcam is plugged in and properly installed on your computer. How to verify your identity | Login.gov Existing ETCs in the jurisdiction can file elections without seeking Bureau approval to participate in the ACP. Click here to submit your proof of low income now! How do I upload my proof documents by mobile phone? To upload your proof documents using a mobile device, follow these steps below: Taking pictures of your documents on your mobile phone is the fastest way to get approved. IMPORTANT Documents must be dated within 12 months of application date. Step 1: Head to the AirTalk Wireless website at www.airtalkwireless.com . To check your status, follow these simple steps: Once we receive your documents, it will take up to 7-10 business days for us toprocess and verify them. Have your FCC username and password from CORES on hand. endobj
What proof of low income do you accept? If you need assistance or have any questions related to address changes or the National Verifier, please contact us at [emailprotected] or (800) 234-9473. Do not use the options below if the consumer is seeking the enhanced Tribal benefit: To resolve a duplicate address error, consumers must prove they are an independent economic household by submitting aHousehold Worksheet. In this case, try usingGoogle Chrome. For Texas customers, follow the steps below to submit proof to Q Link and complete your order: To submit your proof now, loginto yourMy Q Link account,and enter your email as your username and your zip code as your password,unless youve already changed it. Please note that proof documents sent by mail can take more time to process versus other forms of uploading. Use the Tribal Mapping Toolavailable to service providers in NLADand print the results. Select how you want to receive your password reset link. An unexpired drivers license or federal, state, or Tribal identification card, Utility bill (but not a phone bill from the consumers Lifeline provider), Current income statement from an employer, paycheck stub, or W-2, Most recent state, federal, or Tribal tax return, An official letter from a federal, state, or Tribal government/agency, Confirmation from local USPS that the address is a deliverable address. Our network covers 99% of Americans! We provide a prepaid mailing label for you to print out and submit with your proof documents. Net Neutrality
Service providers interested in connecting should keep reading. The provider must describe how its alternative process collects the household applicants: (1) full name, (2) phone number, (3) date of birth, (4) e-mail address, (5) home and mailing addresses, (6) name and date of birth of the benefit qualifying person if different than applicant, (7) basis for inclusion in program (e.g., SNAP, SSI, Medicaid, school lunch, Pell Grant, income, providers existing program, etc.) Head to the AirTalk Wireless website Step 2: Choose My Service > Check Status or you can directly go to this link by clicking: airtalkwireless.com/check-status/ . Do Not Sell or Share My Personal Information
Log in or create a new account to the National Verifier online portal to upload pictures and documents. With the full launch of California on December 18, 2020, all 56 states and territories have fully launched in the National Verifier. Check Availability
<5ITYx8Bw Z. Broadband providers wishing to participate in the ACP should review the information on this page, and the associated program requirements and procedures set forth in the Releases section to determine how to participate in the ACP. Step Two: Fill out and sign the ISA. No, providers that are an ETC in the state or territory only need to file elections with USAC to participate throughout that entire state or territory.
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