So when I got in my car I called them back ( I am on oxygen 24/7). DO NOT DO BUSINESS with this company! Website doesn't recognize customer ID, rejects enrollment. Tip for consumers:Don't use this company for your life saving equipment. Lincare did EXACTLY THE SAME THING TO ME last year. We did our best to keep the one on one trade rule so we did not have a repete of the situation . What states are all these bad reviews coming from? Years in Business: 35. Business Started: 12/2/1987. Affiliated entities of Lincare offer a variety of additional services to help patients throughout treatment. Lincare is a DME supplier with a wide range of high-quality options to help you live your best life, Oxygen concentrators and portable oxygen, such as high-pressure cylinders, are designed to meet your every need, CPAP machines and bilevel devices help ensure a restful night's sleep, Nebulizers provide safe delivery of respiratory medication, Lincare specializes in ventilator equipment that makes life as comfortable as possible, while enabling complex treatment. We carry CPAP and Bi-level products including machines, masks, humidifiers, filters, cushions, and mask parts from every top manufacturer, including ResMed, Respironics, DeVilbliss, and Fisher & Paykel. Sitejabbers sole mission is to increase online transparency for buyers and businesses, Sitejabber has helped over 200M buyers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. What adds salt to the wound is Lincare is the only supply company in our area. Claim your listing for free to respond to reviews, update your profile and manage your listing. As this is medical equipment of a very personal nature, all items sold including CPAP, APAP, BiPAP, Oxygen, Humidifiers, cushions, batteries, mask parts, cannot be returned once the parcel has been opened, whether the unit shows hours of usage or not.. Machines (CPAP, APAP, BiPAP and Oxygen) which are experiencing functional issues and are no longer under manufacturer warranty MAY be able to be repaired by the manufacturer. * *Excluding the following areas: Baton Rouge, LA, Honolulu, HI, Poughkeepsie-Newburgh-Middletown, NY, and Scranton-Wilkes-Barre, PA. Anyway she came back on the line to tell me the girl in charge of ordering was out that day, and she would call me the next day. I have made a complete history, day by day, hour by hour at times. Called them to let them know, they said someone would contact me about it and I hear nothing. I was even hospitalized for awhile. Linking to a third party site does not constitute an endorsement by Company, All of our rants and raves are exactly that, rants and raves. You can also contact us directly at . I called Lincare and spoke with Michelle and she started giving me excuses from its the home office to they did not see it and whatever else. When we called lincare to come pick their equipment up the gave us a certain time and never showed up. It was not one day at a time for me but one second at a time just to breath. 30 day risk free is offered at no cost for ALL complete masks (prescription required masks). Recently, I spoke with Barb Bly, my account representative who agreed that it was a mistake because the manager didn't send the pickup ticket to the Pay Department. THAT did not give me a warm, fuzzy feeling. Really ? Even my insurance company called waited for 45 minutes to talk with someone and never was able to get in touch with anyone. Give me a break! If the product you purchased has defective materials and/or workmanship, please contact us first for troubleshooting and then, if required, an RMA# will be issued to you via email. Peace of mind is important. but is solely provided for additional information. We pride ourselves on building one-on-one relationships and working with you to develop a treatment plan that fits your health needs and schedule. Good luck to us I guess. PAP treatment can help you breathe more easily during sleep, and can help eliminate snoring. It is obvious that they try to get some extra money from me for services that I didn't receive but I cannot afford to pay just to leave me alone. Finally they told me their computer doesn't show any mistake, so I had to make time and take time from my ill daughter, to prove their error. Care Check is a complimentary service that leverages education and early intervention to slow the progression of COPD. Simply push a button, and the Wireless Alert System will summon help to your household in an accident or emergency. The spirit and intention of this policy is to allow CPAP users to determine which mask best meets their needs. Are they kidding? If I could give zero or minus I would. Horrid woman, dealing with them was always unpleasant. Medicare pays 80%. Look at this company's Google reviews and run as fast as you can to another medical supply company. (Long story) But he made it clear that he did not care about my husband's health. but eventually, a couple of months ago, I spoke to someone in their billing department and explained their mistake. My son and I had to carry the bottles from truck/van to house which was BS, then he gave me only 1 yes 1 cannula My daughter needed medical equipment NOW. But in the last year or so that has gone down hill big time. This will surely increase the credibility of your complaint. But Maybe I will be successful finding the right mask on Craigslist or EBAY and avoid my gem of a supplier that I gladly rate as one star because zero is not an option. And the best part? The Lincare Patient Portal is our online system that gives you access to everything you need to keep your treatment on track and up to date. B6. Welcome to the Lincare Patient Portal! Simply tried to order CPAP supplies and after 1 1/2 months and multiple phone calls to both FL and my local office, no supplies, no calls back, and rude reaction when I would inquire as to the hold-up. When we called them to see why they didn't show up they got very ugly and mean. At Lincare, our goal is to help you understand your condition and work with you to achieve your treatment plan, keep your health on track, and enhance your overall health-related quality of life. Adjusting to life with a chronic disease, respiratory condition or other illness can be challenging. This is absolutely appalling! Lincare Rental Order Form. jlp. PDF QSO-22-07 ALL Long-Term Care and Skilled Nursing Facility They charged me $110.00 for a single nasal pillow for my CPAP mask. Billing number had me on hold twice for 30 minutes. The 30 day risk free policy is designed to allow you to try out masks per manufacturer specifications and acceptable usage. Consider these factors along with discussions with your prescribing practitioner: This icon indicates that you are leaving the Company's website. By exiting our site and going to an affiliate site you are acknowledging these services/products are notprovided by Lincare and will not be covered by insurance. Even my insurance company called waited for 45 minutes to talk with someone and never was able to get in touch with anyone. My husband is trying to switch companies but he has to be retested for insurance reason. I don't know what the problem but I went to American Home Patient on November 6th to transfer my supplies to them. LINCARE - 53 Reviews - 19387 US Highway 19 N, Clearwater - Yelp High Frequency Chest Wall Oscillation (HFCWO). 19387 US Highway 19 N, Clearwater, FL 33764-3102. Because of my mental illness I was either in bed unable to function or in the hospital during those calls. We use cookies to understand how users engage with our website. Insurers may also require you to submit this documentation as proof you have met the daily and weekly minimums for health insurance coverage. I just can't stand Lincare, and they're the only game in town. My mom has several severe medical conditions and requires oxygen to live. Finally we ended up calling the police on one of the drivers. Our dedicated team is committed to producing high-quality treatment outcomes. Service 136. LinCare Reviews - 686 Reviews of Lincare.com | Sitejabber 2023 Lincare Holdings Inc. All rights are reserved. What a joke. Luckily she was able to call us and articulate the problem, but by the time we got home she was on the floor struggling to breathe with oxygen levels at 73%. This is not good and once your technician finally arrived he said you had no extra oxygen concentrators We tailor our pediatric treatments, whether they need respiratory therapy, enteral feeding pumps and supplies, apnea monitors and more. When called to ask about it, got hung up on TWICE after waiting a half hour. Because you can expect to use your DME for an extended periodfrom weeks to yearschoosing the right device is critical to achieving the best possible quality of life. Lincare LTC carries a full range of oxygen and oxygen supplies needed to meet the needs of all residents within your facility. I had the most horrible experience with Lincare last week. Reviewers complaining about LinCare most frequently mention customer service, cpap supplies, and insurance company problems. Compressed oxygen: cylinders (Oxytote and straight-post), H-tanks, T-tanks, and other large cylinder tanks. So now I will have to continue Lincare torture. The Patient Portal Is Coming - Lincare Holdings There must be no competent management. Thank you so much for your article! To avoid this, we make every effort to help you be sure of the sizes and features of all items prior to purchase. I have been waiting for these Filters, since Jan. 27, 2016, , I keep getting the run around about them. If you suffer from obstructive sleep apnea (OSA), you're not alone. No call 2nd time, she was on the other line and will call me back. Claim it and get a lot of features. They have poor customer care and hang up on customers repeatedly, Yes, Lincare is fraudulent. 23005 my husband left two messages yesterday April 21, 2016 and again no call back ! I can't believe that a company with 2 stars or less is even still in business. Why am I receiving calls from Lincare? Other devices may have "smart" capabilities that enable the device supplier to automatically collect your usage data for insurance submission. Never happened! I am not telling you this for sympathy or anything like that only in hopes to understand the situation. When you have a respiratory condition, you don't have control over when symptoms might flare up. Non-invasive and invasive home ventilation can reduce the effort needed to breathe for patients with chronic respiratory failure. Returned items should be sent after receiving authorization (RMA #), along with a written explanation to: Only principal may be refunded for purchases made via Financing Methods. Folks don't get locked in to a 5 year term with linnocare and trust me you will not be satisfied, Products used:I was stuck with a old used machine thats gross. I thought that everything was ok until I received a bill and was told that I owe them money! I. Lincare's Request for Hearing . Living with speech disorders can be isolating, which is why we are committed to helping you gain the power to communicate and connect. About Your Conditions. When I finally decided to call it quits and try leaving an order for my medical supplies via their voice mail, the message said the voice mail box was full. They claim I have not received and mask replacement or C-PAP supplies, because I do not have an RX on file. Lincare's breathing treatments, which include home health equipment such as nebulizers and medication, are available to use for various ailments, including COPD and asthma. At Lincare, we are committed to providing quality customer service. I've been with Lincare for over 20 years. Refer to Company's Terms and Conditionsof Use for more information. They do not appreciate nor deserve anyone's business. If your respiratory condition has you struggling to keep your lungs clear, HFCWO may be an effective treatment you can do from home. First I had to fax my RX and sleep study three times before they admitted they had it. This policy varies by manufacturer. Lincare Oxygen Concentrator Rental Form We are offering CPAP machine And Bipap machine for rental and sales. It was a struggle to get the supplies back from the company. Check with your insurance provider to be sure you understand the eligibility and coverage requirements of your health plan. Local office referred me to corporate office, referred me to person who helps with unresolved issues. However, due to the cost of DME, many insurers take extra steps to ensure patients meet health insurance coverage requirements which may include patients using the devices correctly and regularly, as prescribed by their practitioner. Strive to make a difference in every patients life - every day.