Ensure your item qualifies for return by mail Before returning items by mail, these conditions must be met: Items were purchased online and shipped to you within Canada. Open the order that contains the RCL Market purchase. This offer is not valid on previous purchases and international shipments. If you register on the Site for the purchase of Products, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer and your account, and you agree to accept responsibility for all activities that occur under your account or password. The Company cannot confirm the price of a Product until after you submit an order for the Product. A one-time price adjustment per item may be claimed when the item (including items already being promoted at a lower price but excluding items sold as final sale) is sold at a lower price within 14 days of the date of the original purchase, subject to the applicable rules listed below. Merchandise purchased online or in a store can only be returned or exchanged at the brands store. We will absolutely let you know if an item is no longer in stock at your selected location. Please retain this email, as you will need the information to purchase online, or bring the email in-store to make an in-store purchase. Keep cozy with their cardigans, jackets, and other outerwear pieces. Our selected carrier within Canada delivers on business days, excluding holidays. A confirmation message will appear, informing you that the message has been sent to the seller. A pre-paid return label and instructions will be included in your package and should be used to send returns to the seller directly. Yes! One-time use, in-store or online at Reitmans.com and Hyba.com. For more details see our privacy policy or contact us. A French version of the Terms is available here. Statistical information is not linked to any personal information and cannot identify any individual user of the Site. During checkout, you can enter your gift card number into the gift card entry fields during the checkout process. They will gladly print the return label for you. Oops, there is an error with the format of the email address you submitted. However, not all is lost! No purchase is necessary to check your balance. You can complete the checkout process or continue shopping as the Coupon Code will be applied to items added to your cart before and after entering the Coupon Code. No, there is no shipping fee to receive a plastic or e-gift card. Yes, RCL Market items can be added to a wish list. The discount will display in red below the order subtotal. Book an in-store or online Additional restrictions may apply. On the MY BAG page, verify that the products that you wish to purchase are displayed with the correct details (size and color) and price. Reitmans | F.A.Q. If you forgot to enter your Coupon Code in the shopping bag, you can still enter it on the Info/Payment tab. Our Fashion Associates would be happy to help you! Yes! Once your Ready For Pick Up email is received, simply bring a government issued photo ID and order confirmation email to the store indicated on your Ready For Pick Up email. This will take you to your shopping bag. By using the Site you hereby agree to indemnify, defend and hold harmless the Company from and against any and all losses, damages, liabilities, and claims and all fees, costs, expenses, of any kind related thereto (including, without limitation, reasonable attorneys fees) incurred by the Company in connection with any claim arising out of, based upon or resulting from your use of the Site. At RW&CO., our mission is to create clothes for the style-savvy to feel empowered in, without sacrificing their individuality or personality. Trademarks, logos and service marks (collectively, the Marks) displayed on the Site are registered or unregistered Marks of the Company or others, are the property of their respective owners, and may not be used without written permission of the owner of such Marks. Once you're satisfied with the information in your bag, select PROCEED TO SECURE CHECKOUT. In-store & curbside pick-up is not available for RCL market purchases. Should you choose to unsubscribe from our marketing emails, you will still receive order-related emails, such as order confirmations and shipping confirmations. Please refer to the Contact Us section of the website. Returns of an order placed in-store or purchased online but picked up in-store or curbside, must be processed at a store. FOR THE PURPOSES OF THIS SECTION, COMPANY SHALL INCLUDE THE COMPANYS RESPECTIVE DIRECTORS, OFFICERS, OWNERS, EMPLOYEES, AGENTS, MANDATARIES, CONTRACTORS, LICENSORS, LICENSEES AND THIRD-PARTY SUPPLIERS. Please allow up to 10 business days for your refund to be completed and 1-2 billing cycles for the refund to appear on your credit card statement. If you have any questions, our customer service teams remain available and dedicated to helping you. If any one of these conditions shall be deemed invalid, void, or for any reason unenforceable, such condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition. Reitmans (Canada) Limited was founded in 1926 and is headquartered in Montreal, Canada. In your mail-in return parcel, please include the packing slip and indicate the reason for the return. If you wish to search by postal code, simply enter your postal code in the search box, set the radius and select SEARCH. Online prices already reflect discount, before taxes, shipping and handling. Once an order is cancelled, it cannot be reactivated or modified in any way. If you made a purchase using your existing credit card and then made the return after the last date of authorizations, May 3, 2021, (the last active day of your current credit card), the refund will not be issued onto that card. When your return parcel arrives at our facility, you will receive an email. Processing time: 7-15 business days. Please follow these steps to reset your password: To place an order online, please follow these steps to checkout: Once you've selected the item(s) that you want to purchase, click on the image of a shopping bag at the top of the page. Please try again later! Please allow 1-2 billing cycles for the return to be visible on your statement. Exceptionally, price adjustments will also be accepted in the first 14 days after store reopening. The Company reserves the right to correct any errors in pricing or Product information and to modify the prices of Products, at any time, without prior notice. Yes, I would like to receive emails from Reitmans and Hyba Activewear. Links and references to other websites are provided to you as a convenience only. Returns Return Policy If you are not 100% satisfied with your purchase, you may refund or exchange your unworn item (s) within 60 days of purchase, with the original receipt or gift receipt and packaging. The sellers return policy can be found on the product detail page under View return and shipping policies section. From the RCL Market item click on Contact seller about this item or Return item, A new window will appear. Extra 30% off applied. The Company reserves the right to refuse service, terminate accounts or cancel orders in its sole discretion. Returns of an order placed in-store or purchased online but picked up. For assistance and additional information on returns for purchases made with these cards, please contact our Customer Care department by completing our webform. Shipping charges cannot be refunded. Just shop and check out as you normally would. The Company may also impose rules for and limits on use of the Site or restrict your access to part, or all, of the Site without notice or liability. Unfortunately, an online order cannot be modified once it is submitted. On the MY BAG page, verify that the products that you wish to purchase are displayed with the correct details (size and colour) and price. You acknowledge and agree that by submitting any such communications to the Company or the Site, no confidential, fiduciary, contractually implied or other relationship is created between you and the Company other than pursuant to the Terms. The Montreal-based company sought and was. Reitmans Coupon, Promo Codes: 40% Off - May 2023 - RetailMeNot.com RCL Market sellers have their own individual shipping policies. Purchased within 30 days. Terms of payment for any Products purchased through the Site shall be determined at the Companys sole discretion. For further details, please consult Shipping Policy.. At this time, orders can only be placed from within Canada due to certain security features on our website. All price adjustment requests must be made within 14 days of the date of purchase and the lower price must be in effect at the time of the request. Loyalty point benefits are only eligible towards Reitmans brand items and cannot be applied to RCL Market items in your purchase. Once shipped, package tracking information is available on the shipping confirmation email and through the Order Status page on our site. You will be refunded with an e-gift card and you will receive a separate email with the e-gift card details. Fashion for All Women. The discount will display in red below the order subtotal. All Material must be solely for non-commercial, personal purposes and may be protected by applicable copyright laws. Returns of merchandise purchased in store with Cash, Credit or Debit Card, with original proof of purchase: Processing time: 7-15 business days. Your browser's Javascript functionality is turned off. Print a label to return purchase | Personal | Canada Post RCL Market items are excluded from any promotions and promo codes offered by Reitmans. THE SITE AND ITS CONTENTS ARE NOT TO BE CONSTRUED AS AN OFFER TO SELL ANY PRODUCT OR SERVICE. The Company may revise or cease to make available any Products at any time without prior notice. Delivery times provided by the Company are estimates only. We recommend that you consult the equivalence size chart, as well as the items chart on the product page. For full details on how to return your purchase, please read our Return Policy. Cannot be combined with any other offer or promotion. Your browser's Javascript functionality is turned off. To get your price adjustment, please fill out our simple form here. You hereby waive all rights you may have to inspect and/or approve of any use by the Company of any material or ideas submitted by you or the right to receive any compensation for such use. The headings used herein are inserted for convenience of reference only and do not affect the construction or interpretation of the Terms herein. Once you're satisfied with the information in your bag, select PROCEED TO SECURE CHECKOUT or Check out with PayPal (If you select Check out with PayPal, you will be redirected to PayPal.com where you can Log In to your PayPal account or Pay with Credit Card or Visa Debit). Redeeming a gift card is easy! The Company reserves the right to change, modify, alter, add, remove or otherwise update the Terms (or any portion thereof) applicable to the Site without prior written notice at any time, and from time to time, at the Companys sole discretion. Customer service help including FAQ's, order status, shopping, shipping, returns, and contacting us at Reitmans. In the case of mixed purchases (as in, one in-store pick-up item and one ship to home delivery item, youll be charged once the entire order has shipped and been picked up. THE COMPANY DOES NOT REPRESENT, WARRANT OR UNDERTAKE THAT ANY ERRORS ON OR RELATING TO THE SITE WILL BE CORRECTED, OR THAT ANY SERVER FROM WHICH THE SITE IS OPERATED IS OR WILL BE FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS. When you submit your order (by using Apple Touch ID, Face ID or double-clicking Apple Watch), such order will constitute an offer from you to the Company to purchase the Product(s) described in the Order Confirmation, for the price and subject to the other charges, terms and conditions set out in the Order Confirmation. The reitmans.com website (the " Site ") is owned and operated by Reitmans Canada (Ltd.) (the " Company ") for your personal and non-commercial use and information. For faster refunds, return item(s) in store. Canadian fashion retailer Reitmans granted creditor protection while Please contact the seller directly for shipping and delivery inquiries. If you paid for your purchase using both a credit card and a gift card, a portion of your refund may be applied back to your credit card. In the unlikely event an item, or items, from the order you placed at a store are cancelled, you will receive a cancellation email and be reimbursed through our head office for the original purchase price and the associated taxes. Refer to the FAQ How do I contact a seller? for step-by-step details. At the bottom of any page on the reitmans.com website, enter your email address in the field below "WE TREAT OUR FRIENDS REALLY WELL". Cannot be combined with any other offer or promotion. When you submit your order (by pressing the Place Order button), such order will constitute an offer from you to the Company to purchase the Product(s) described in the Order Confirmation, for the price and subject to the other charges, terms and conditions set out in the Order Confirmation. Select Contact Us from the bottom of any reitmans.com page. Please visit one of our stores and we would be happy to help you exchange your item. If a credit card was used in combination with a Gift Card, the credit card portion will always be applied first and any remaining amount will be refunded with an electronic Gift Card. If the funds on your credit card were on hold or pending, please allow up to 3 business days for the hold to be removed (it will not appear as a refund because your card was never charged). Store closures & reopenings - Reitmans Fill in all required information on the Info/Payment tab and select CONTINUE CHECKOUT. To return merchandise by mail, please follow these steps: Once your return is on its way, you will receive an email tracking notification to follow the progress of your return. Depending on the method of payment selected, the order process may vary. Limited timeoffer. Any order submitted from a computer whose I.P. In other cases, the information is stored on your hard drive and, upon your next visit to the website, the cookies are used to recall such information. RCL Market items are offered solely online and are not available for purchase or return at any of our stores. E-gift cards will be emailed or sent via text message immediately or on the delivery date selected. Must be unworn, unwashed, unaltered with the price ticket (s) still attached. If you paid by PayPal, you will be credited to the card associated with your PayPal account. If your card does not have a PIN, it can still be used in store. Refunds will be credited to the original method of payment. Unfortunately, you can only select one store at a time for in-store pick-up at the present time. Cookies may store a variety of information, including a unique user ID that can be used to track the pages of the Site you have visited and the number of times that you view a particular page or other item on the website, login or registration information, your preferences and your purchase history, where available. If a gift card was used, the amount will be returned to the original card. Within 30 days of purchase, you are welcome to return your unworn, unwashed, unaltered item(s) with the price ticket(s) still attached, to receive a full refund. You might have similar returns practices already; it might be a matter of where customers can locate it. What is Reitmans' return policy? Have your tracking # on hand as reference. The link to the return policy can also be found in the Wish List, My Bag, the shipping page at checkout, the order confirmation page, and the Order Status page. After receiving your order confirmation email, please wait for your Ready For Pick Up email notification. Cookies are small data files transferred to your computers hard-drive by a website. If payment is made by credit card, PayPal or Apple Pay, the amount of the purchase will only be charged upon shipment; however, the Company will obtain authorization from the bank which issued the credit card or from PayPal or Apple Pay at the time the order is placed in order to ensure there are sufficient funds for the purchase. Will only use the Site for lawful purposes in accordance with the Terms and our online Privacy Policy; Agree to honour our intellectual property rights; Agree to provide us with accurate information as necessary for the proper conduct of the Site and to take responsibility for the information you provide; Acknowledge that we may be unable to process and shall have no responsibility to process requests the accuracy of which we cannot validate; Agree not to create a link (other than personal bookmark or favorites entry) to the Site without first obtaining our written permission; Will refrain from using profane, vulgar, inflammatory, libelous, or similarly discourteous language in any e-mail or form entry created through the Site; and. Keeping everything clean for you RCL Market purchases are eligible towards loyalty point accumulation. Book an in-store or online The billing address can be different from the shipping address. An in-store pick-up order is an order purchased online and then collected by you inside the store of your choosing. For customers with an account on reitmans.com: For all customers, including those who don't have an account with reitmans.com: This happens sometimes. If you are under the age of majority in the jurisdiction in which you reside, your parent or guardian should use the Site on your behalf and you should not use the Site on your own or provide any personal information to the Company. styling appointment, Sign up to our emails and get a chance to win a $250 Gift Card. Please contact the seller directly for these requests. Only online purchases that were received by mail are eligible to be returned by mail. We use cookies in order to improve the online experience of users of the Site. If, within the same order, you have purchased both a gift card and merchandise, the gift card will be mailed to you separately from your merchandise. This will give you a list of all stores closest to that location, within a chosen number of kilometers. To give you even more freedom of choice, you also have the option to split your order. Please turn it on so that you can experience the full capabilities of this site. Valid on select regular-priced merchandise, while quantities last. If you have not registered with us, your cookies may be used in order to monitor and maintain non-personally identifiable information about your use of our Site. Shipping costs will be automatically deducted at checkout from all eligible orders, after applicable discounts and before taxes. Yes, I would like to receive emails from Reitmans and Hyba Activewear. Possible errors include forgetting the @ sign, or .com, .ca, or .net at the end of your email address. Enter the email address associated with your account and select SEND ME MY PASSWORD. Guide to Returning Gifts | Retailer Return Policies - Consumer Reports Offer is not applicable to the purchase of gift cards, R Essentials, previously purchased merchandise, and already-reduced merchandise (ending in $0.99, $0.90 and $0.97). When your order has shipped, the return policy is detailed in the shipping confirmation email. Products sold or delivered under the Terms shall be subject to export control laws and regulations of Canada. This will take you to your shopping bag. Your in-store pick up order can be in any amount, just as it would be in store. An available sales associate will then bring your order to your car. However, United States customers are responsible for all sales, use, and any other taxes and duties imposed by any state or jurisdiction in the United States, associated with their order. Offer valid online at Reitmans.com from May 1, 2023 at 12 a.m. (ET) to May 4, 2023 at 11:59 p.m. (ET). You agree to comply at all times with all such laws and regulations. Other than your account information and your information needed to process orders, the Company does not wish to receive Material from you that is confidential, secret or proprietary information. To be eligible for a price adjustment, the original sale receipt or gift receipt must be presented and the price tag must be attached to the merchandise. Refer to question below of How to contact a seller. Select ADD TO MY BAG to add the item to your virtual shopping bag. The Company will contact you if all or any portion of your order is rejected after your order has been placed or if additional information is required to accept your order. Reitmans | Shop Online for Women's Clothing Select ORDER HISTORY to see the order summary of your past orders. If there is such an error in pricing, the Company will cancel your order and reverse any charges that have been applied, then contact you to ask you to place a new order for the Product at the correct price. You can consult this link to verify when your nearest store is going to open and specificities per province. Plus, all new subscribers also get a 15% off code. If you do not have access to a printer, have Canada Post print your prepaid shipping label Bring the package to Canada Post, and using your mobile device, show the QR code that was emailed to you after completing your return request. You will have 30 days from the date of your order confirmation email to return or exchange your items. You will receive your reimbursement on a new gift card which will be mailed to you. The Company is the owner of the copyright in the entire Site and, consequently, the material on the Site may not be copied, reproduced, republished, downloaded, posted, transmitted, distributed or modified, in whole or in part in any form whatsoever, including but not limited to text, audio or video, without the prior written consent of the Company. If you've forgotten your password, we can reset it and you will be emailed a new one. Regardless of if the item is manufactured in Canada or China, you can have it delivered to your doorstep for free with a Reitmans free shipping code. The Company has not reviewed and does not expressly or implicitly endorse other websites or any information or material, or the accessibility thereof, via such links, and does not assume any responsibility for any such other websites, information or material posted thereon, or products or services offered thereon. Creating an online account will generate a new VIP account, but our system will automatically merge it with your existing account, If you create an online account using different information than was provided in the store, please contact. Reitmans has a rating of 2 stars from 23 reviews, indicating that most customers are generally dissatisfied with their purchases. After receiving your order confirmation email, youll receive your Ready for Pick Up email alerting you that your order is ready, simply proceed to the selected location and call the store to let them know youre here for your curbside pick up. Oops, there is an error with the format of the email address you submitted. You shall become the owner of the Product(s) and shall assume the risks of loss at the time of delivery by the Company of the Product(s) to the third party delivery company. details Home Order Status Check An Order * required See your order even if you are not a registered user. 1. The Company shall not be responsible for the payment of any monies to any other party in connection with the Companys use of any information or material provided by you to the Company or the Site. To see the status of a particular order, select ORDER DETAILS corresponding to the order in question. 50% Off Reitmans Canada Coupons & Offers - April 2023 - Dealhack Canada You will need to enter both the gift card number and the 4-digit PIN located on the back of your gift card. A gift card is a pre-paid, re-loadable cash card that you can use to pay for merchandise online or at any of our locations across Canada. Must be unworn, unwashed, unaltered with the price ticket(s) still attached. You will receive delivery notifications to track the status of your order or you can refer to our Order Status page to track the progress of your order. Returns in store are accepted for all purchases. Youll receive an order confirmation email right away while we prepare your order. The link to the return policy can also be found in the Wish List, My Bag, the shipping page at checkout, the order confirmation page, and the Order Status page. You may apply a maximum of 5 gift cards per order. Cookies may store a variety of information, including, the number of times that you access a website, your registration information and the number of times that you view a particular page or other item on the website. Were doing our best to answer all your needs during this time. Youll be delighted to find the same great fits you love from Addition Elle in the most inclusive size range up to 22/3X, in Regular, Petite and Tall. If you register on our Site, your cookies also help us to monitor and maintain information about your use of our Site. However, if you do not receive any emails, you may have entered your email address in error. Please submit your request for a price adjustment for your online purchase to Customer Service via the web form on our contact us page here. Following the posting of any such notice, your continued use of the Site will constitute your acceptance of the new terms and other policies, as modified, and you will be bound by said new terms and policies. No! Returns of merchandise purchased with credit card Paypal: Review some of your competitors' websites, or leading e-commerce websites in your industry. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS. Limited time offer. The Company may, for any reason in its sole discretion and without notice to you, terminate, change, suspend or discontinue the Site or any aspect of it, including but not limited to any Site content, features or hours of availability and Company will not be liable to you or any third party for doing so. Refer to the FAQ How do I contact a seller?. Limited time offer. The link to the return policy can also be found in the Wish List, My Bag, the shipping page at checkout, the order confirmation page, . If this is the case please contact us at Customer Care. You may not assign your rights or obligations herein without the express written consent of the Company. We will notify you of any such changes, modifications, alterations or updates to the Site by posting notice of same on the Site. COD or collect deliveries will not be accepted.