How do I sign up to receive the SSA's eNews? hbbd``b`$X-`]$X@D([bM_@ @y.Hzb0o8XD=F@#C_ U In compliance with the Maritime Transportation Security Act of 2002, we have developed and implemented certain policies to assure the security of our terminals and vessels, as well as the safe sailing for our passengers and crews. (508) 778-7633 TTY, 1 Steamboat Wharf Nantucket Terminal:Unless you are informed that you should remain at the terminal for possible travel on the next scheduled trip, you must depart with your vehicle from the Nantucket Terminal. We do not offer a Student / Teacher permit during the summer months. Reservations can be made up to two hours before the scheduled departure. Manhattan District Attorney Alvin Bragg agreed Friday night to dismiss his appeal of a ruling that allowed a subpoena for testimony about the criminal prosecution of former President Donald Trump by the Republican-led committee chaired by Rep. Jim Jordan. (No spaces are available to accommodate standby vehicles at that terminal, and therefore there is no physical vehicle standby line there.) The Steamship Authority informed the public on social media that it was the target of a ransomware attack early Wednesday, June 2, 2021. . The largest ferry service to the islands of Martha's Vineyard and Nantucket, the Steamship Authority issued a statement warning that traveling customers may be delayed as a result. Starting at 7:30 AM on . You may also use your name instead of a license plate number and for other information necessary to make the reservation. Further changes will incur a $10 fee per change. Can I receive a lower vehicle fare if I buy a book of multiple tickets? What happens if I simply do not use my reservation? Cancel. Steamship Authority's ticketing still delayed following ransomware attack. Please read below the Crocker Inn rates, deposit and cancellation policies: RATES. Please note that you cannot change your PIN. You can sign up to receive Travel Alerts and choose your preferences. We attempt to accommodate the special reservations needs of customers with disabilities or those who are traveling with someone with a disability. SteamshipAuthority1 - YouTube In the event that you do not remove your vehicle within the time period for which the parking charges have been paid, you will be required to pay all additional parking charges due before you can remove your vehicle from the lot. Do you offer lower excursion fares for Island Residents? Oak Bluffs, MA Nantucket, MA This enables us to provide you with more accurate maps and internet-based driving directions. Woods Hole, MA You can subscribe to our monthly eNews by visiting this page: https://public.govdelivery.com/accounts/MASSA/subscriber/new. These PDF forms may be viewed with Adobe Acrobat Reader . Summer and Fall 2023 Vineyard Operating Schedule Report, Freight Tariff MDPU No. Where do I park if I am not traveling with my vehicle to either island? PDF Change and Cancellation Policies The SSA is anticipating an impact to its schedule due to a shortage of deck officers. The ship's captain may refuse transportation to any passenger or may require any passenger to disembark who, in the sole discretion of the ship's captain, is believed to be dangerous to himself or herself, or others, or disturbs NCL's other passengers or crew. Please contact the Group Sales office at groups@steamshipauthority.com to request an application. The Steamship Authority (SSA) announced Saturday on Facebook that a crew shortage forced cancellations to the freight ferry Sankaty, starting with the 11:05 am trip departing from Woods Hole.. All passenger areas of the following vessels are accessible by elevator for passengers with disabilities: the M/V Eagle, the M/V Island Home, the M/V Martha's Vineyard, M/V Woods Hole and the M/V Nantucket. Steamship Authority communications director Sean Driscoll confirmed that was true more than 2,000 people tried to book their summer 2022 car ferry reservations just as online registration . Martha's Vineyard and Nantucket Steamship Authority has been the target of a ransomware attack that is affecting operations as of Wednesday morning. For your convenience, all shuttle buses have bike racks, capable of accommodating two bikes during daylight hours. ;z MB3 i&O!|R+M aY If you desire to travel on a standby basis from Hyannis you are required to go in person to the terminal and place your name on the standby list. Book online at www.steamshipauthority.com using your computer or any mobile device. . We generally have an unlimited number of off-site parking permits in connection with our Woods Hole and Hyannis Terminal operations. The tickets or reservations are now good for two years from the date of purchase instead of one to allow for greater flexibility when rescheduling plans. A customer who provides us with certain identifying information will be issued a Profile Account number. 02557, (508) 693-0125 Woods Hole, MA All smoking materials (including but not limited to matches, cigars, cigarettes, e-cigarettes and pipes) must be extinguished prior to boarding. Ransomware attack disrupts Steamship Authority's payment systems Steamship Authority on Twitter Can I obtain a parking permit instead of paying the daily parking rates? What if I can't get a reservation for the particular trip I want? Get more local news . 888-44-FERRY info@88844ferry.com. Click Here. (Some trips, however, may be restricted to vehicles carrying hazardous commodities.) Reservations: 508-477-8600. Steamship Authority cancels some Memorial Day ferry trips due to It is your responsibility to return to the terminal at the appropriate time, and your failure to do so will result in forfeiting your place and being dropped from the standby list. At the time of booking, you should provide as much vehicle information as possible regarding the rental vehicle. Visit our mobile site SteamshipAuthority.com for current parking status. You also have the ability to restrict when you receive Travel Alerts to specific days, dates and times. As a result of the high wind watch, the Steamship Authority has issued a warning to travelers that there could be service disruptions on both the Martha's Vineyard and Nantucket routes on Friday . For more information, check out the Reservation Openings page. Upon payment, the attendant will provide you with a receipt stating the time period for which you have paid. Please consult the Customer Handbook for eligibility requirements. If you have registered for our Preferred Space Program, you are also able to use our Headstart Reservation Program. 99 0 obj <>stream PDF 2023 EXCURSION PROGRAM APPLICATION - www-steamship-assets.s3.amazonaws.com We reserve a certain number of parking spaces at each of our terminals for use as handicapped parking spaces. Customers may purchase parking permits that allow them to park at specific parking lots on the mainland for a flat fee. Do any passengers have priority in boarding the ferry? This service is available for an additional charge and is subject to certain conditions (including the execution of a release and indemnification agreement). Yes. Can I transport or consume alcoholic beverages aboard the ferry? If desired, you may temporarily designate up to three of your Headstart reservations as transferable reservations. you are agreeing to the Twitter Developer Agreement and Developer Policy. Bumped vehicles will have priority for boarding on the next vessel leaving the terminal (except for vessels carrying hazardous cargo), and vehicles bumped as a result from that subsequent trip will similarly be considered as having been bumped due to an emergency situation. A proposed bill would give mainland ports more say in Steamship How do I sign up to receive SSA's travel alerts via text messages? SSA Still Hobbled After Ransomware Attack - Vineyard Gazette You may change or cancel your reservation in person or by telephone during normal operating hours (or at any time on our website). Only baggage accompanied by a ticketed passenger is permitted on the luggage carts. Edmonds was a candidate for chair of the Steamship Authority Governing Board earlier this year, but that job went instead to James Malkin, a . What do I do? Upon entering the lot, it is your responsibility to inform the parking lot attendant on duty the number of calendar days (or portions thereof) that your vehicle will be parked there. For more info, visit our Accessibility page. The 2023 summer reservations telephone, internet and mail reservations opening begins at 7:30 a.m. on Jan. 31, 2023. I need to change the name, address or vehicle information on my reservation. Under certain circumstances, military and Coast Guard personnel in active service, as well as reservists, are also eligible for discounted fares. However, they will be transported only on a space-available basis. Reply. The Steamship Authority also runs a traditional car-and-passenger ferry, with a 2 hour cruise time. In the event of a disruption in service, customers with reservations on cancelled trips may make new reservations or travel on standby status when service resumes. Reservations may be changed up to one hour before the scheduled departure, with the first date change at no charge. Nantucket, MA What do I do? Please consult the Customer Handbook for eligibility requirements. Are there any restrictions on their use? Vineyard Haven, MA This means they will be held under your name until you provide information regarding the specific person (or vehicle) who will be using the reservation. This special fare may not be used for commercial or business purposes in either direction. 2018 Proposed Summer Operating Schedule and Appendices A - B, 2b. Policies, Forms & Information; FAQs; Jobs; History & Organization; News; Meeting Notices, Agendas & Minutes; Doing Business with Us; Freight Customers; . Once you arrive at the departure terminal, our employees can verify that you are the person for whom the reservation has been made. Each eligible customer is allowed to make up to five Headstart vehicle reservations (one-way or round-trip). Current Status - Steamship Authority Preferred Space reservations may be used for both segments or either segment of a round-trip originating on one of the Islands, or for a one-way trip originating on one of the Islands. . Preferred Space reservations are non-refundable and non-transferable. No pets (except for service assistance animals) are allowed in any food service area. A permit is good for one vehicle only. Are the Steamship Authority's ferries accessible for passengers with disabilities? Printout of appointment from medical office, Written letter from medical professional on office letter head with signature of a healthcare professional. Yes. Check out our 'Ways to Save' for residents page! MV Times As the summer season steadily approaches, the Steamship Authority faces the possibility of. No. Individuals with disabilities who receive a Steamship Authority Transportation Access Pass are eligible for discounted passenger fares. Close. The Woods Hole, Martha's Vineyard and Nantucket Steamship Authority announced its Headstart and reservation opening dates for the 2022 summer season. In an emergency, the Terminal Agent will first ask for volunteers, informing them when they will be transported if they agree to be bumped from that particular trip. https://tickets.steamshipauthority.com/main.cfm?CFID=761898&CFTOKEN=51ae77790e5d573a-2506D359-965E-F4C0-D2265CDB8005CB4A, https://public.govdelivery.com/accounts/MASSA/subscriber/new, Click here to subscribe to our eNews or manage your eNews preferences. These PDF forms may be viewed with Adobe Acrobat Reader. Here you will find applications and program information available for viewing or downloading. If you are traveling in a group with five or more motorcycles, we encourage you to make reservations to ensure that there will be sufficient space for your motorcycles on the vessel. To change a ticket to an open ticket, which can be used for up to two years from the date of purchase, please call the Reservation Office. Standby vehicles are accepted year-round for travel between Hyannis and Nantucket, though space is limited. for viewing or downloading. Reservations cancelled at least two hours before the scheduled departure will be fully refunded. You may either call or go in person to the terminal to place your name on the list. For an updated name or address, fill out the current years program application with the changes, make a note on the form that either the name or address (or both) are changing, sign the form and send to the Reservation Office for processing. If you wish to receive our Travel Alerts, such as trip delays or cancellations, via Text Message, visit our website at www.SteamshipAuthority.com/email_lists. All passengers and vehicles must be at the dock and ready for boarding at least 30 minutes prior to scheduled departure. Customers may make reservations for vehicles at any time of the year to the extent we have made spaces available for such reservations. Other individuals who are eligible for discounted fares include individuals with disabilities with Steamship Authority Transportation Access Passes and legally blind passengers (together with their helper or companion). No customer traveling without a vehicle may carry any gasoline, propane, acetylene or oxygen on board any vessel, unless a passenger needs oxygen for medical reasons. If you already subscribe to our travel alerts and would like to change you preferences, click on the link "manage your Travel Alert preferences." On days that customers can travel on a standby basis, standby vehicles are generally boarded onto vessels after vehicles with reservations, as long as space is available, in the order of their arrival and check in at the departure terminal. It is your responsibility to return to the terminal at the appropriate time, and your failure to do so will result in forfeiting your place and being dropped from the standby list. 2023 Headstart Packet for qualified residents, 2023 Summer Reservation Info & form for the general public, 2023 Hyannis Onsite-Offsite Permit Application, SSA Traffic Summary from 1998 through March 2023, Presented at the July 14, 2016 Board Meeting, Report on the SSA's Proposed 2018 Winter and Spring Operating Schedules, Report on the SSA's Proposed 2018 Summer Operating Schedules, 2018 Summer Operating Schedule Report Appendix C, 2018 Summer Operating Schedules Report Appendices D - G, Report on the SSA's Proposed 2020 Summer Operating Schedule, 2021 Summer/Fall Operating Schedules Report - report, Appendices A & B, 2022 Summer and Fall Operating Schedule Report plus appendices, 2023 Summer and Fall Vineyard Operating Schedule Report plus appendices, Freight tariff covering round-trip automobile and motorcycle rates, Freight tariff covering class and commodity rates. The Steamship Authority said all travel on the Vineyard route will be reservation-only through Monday, August 30. Click here to watch a video on how to change your vehicle reservation online.