Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Programming and setup of application, middleware, and database. Introduce yourself, and well get in touch if theres a role that seems like a good match. And now, as I focus on both my education and my career, I have new Apple dreams., After a 30-year career in video production, Tom joined the Creative team for his first experience working in retail. Come to us in your pursuit of success. Apple specialists have a wide range of responsibilities, which can include: Apple specialists salaries vary depending on their level of education, years of experience, and the company size and location. Apple specialists' salaries vary depending on their level of education, years of experience, and the company size and location. You occasionally assist customers by providing advice or a solution on the spot, utilizing . Through my experience as a Technical Specialist, I grew to realize how much I enjoy working with technology and switched my major to computer engineering. las molestias. As a Technical Specialist, you help new owners get started and current ones get quick, efficient support developing strong, positive relationships with Apple. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. The need for more technical skills is a trend that is being driven by the increasing complexity of technology. real person. Montgomery Street, San Francisco, CA 94105 (555) 432-1000 resumesample@example.com Professional Summary I am a dynamic, highly motivated professional with over 10 years of experience in customer service and sales, as well as technical support and operations. Although Melissa is now certified to repair Apple hardware, most of her role is dedicated to what she considers even more rewarding: customer experiences. Apple really provides you with all the resources to succeed right now and throughout your career here. Thats what happens when you bring who you are to what you do. Apple is an equal opportunity employer that is committed to inclusion and diversity. You can serve as an engaging role model to Specialists. Ci In order to become an Apple Technical Specialist, one must meet the following requirements: Education: Most employers require technical specialists to have a minimum of a bachelors degree in computer science, information technology, computer engineering or another closely related field. The tuition reimbursement program helped make that possible. Apple technical specialists can capitalize on this trend by becoming experts in security technologies such as firewalls and antivirus software. You even provide personal training for new customers, helping them acquire the basic skills they need to get started on photo, video, and music projects. Description As a Technical Specialist, you help new owners get started and current ones get quick, efficient support developing strong, positive relationships with Apple. verdade. Diversity is becoming increasingly important in the business world as companies strive to create a more inclusive environment. What Does an Oracle Functional Consultant Do? Learn about Apple Support Advisors. Many locations have immediate openings for these positions. Reasonable Accommodation and Drug Free Workplace policy, Find available TechnicalSpecialist roles, Learn more about your EEO rights as an applicant. Learn about work at Apple We aren't merely creating products. I understand theyve got their photos, home videos, documents, and music on their devices. Either way, you'll combine your passion for technology with your own personal touch to help reconnect our customers with the Apple experiences they love. per informarci del problema. Apple specialists will need to stay up-to-date on these developments to keep their skills relevant and maintain a competitive advantage in the workplace. Technical Support Specialist Job Responsibilities Installs, modifies, and makes minor repairs to computer hardware and software systems. At other times, you refer customers to support team members who get them up and running again. When compared to other jobs, technical specialist careers are projected to have a growth rate described as "faster than average" at 10% from 2018 through 2028. Their skills are an asset to the company, as they assist in resolving technical issues concerning customer's accounts or company software infrastructure. Learn more (Opens in a new window) . You are hands-on, enjoy a challenge, and are naturally focused on planning and prioritization. Your day in the Apple Store is filled with a range of focused support and service tasks. Culver City, CA. Be part of the team focused on delivering world-class hardware service through the Apple Store, Apple Authorized Service Providers, and Apple Repair Centers. Apples Specialist may also earn certifications to gain additional knowledge about their responsibilities and further their career advancement opportunities. Multimedia Specialist. Certifications & Licenses: Certifications are not a requirement to become an apple technical specialist, but they can help you become a more competitive job candidate. Youll discover many more benefits of working at Apple, such as programmes that match your charitable contributions, reimburse you for continuing your education and give you special employee pricing on Apple products. At [CompanyX], we rely on our team of Apple Technical Specialists to provide world-class customer service and technical support for our growing family of Apple products. When a customer becomes an owner, its the beginning of a relationship. Technical Support is a position hired by a company to oversee and maintain their computer hardware and software systems. I came in with no tech experience and Im doing great, thanks to the training and my team.. People do so much with our products these days, so showing them how to have a little more control over their devices is like giving them a little more control over their lives. After customers purchase our products, youre the one who helps them get more out of their new Apple technology. Well match your donations and contribute US$25 for every hour you volunteer. If you continue to see this Come to us in your pursuit of success. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. Areas of work include Technical Support, Customer Administration Management, Program Support, Instructional Design, Training, Software Support Engineering, and Management. He also considers it a bonus that, while hes teaching others, he picks up new bits of knowledge along the way. Get started, Different together. The employment of computer hardware specialists is expected to grow at an average rate over the next decade. Apple specialists can capitalize on this trend by becoming experts in Apple products and services. Se continui a visualizzare However, automation may limit the need for these workers in some areas, such as network administration. Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Nous sommes dsols pour la gne occasionne. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de Find available Technical Support and Customer Support roles Si vous continuez voir ce As businesses become more reliant on technology, the need for security professionals will continue to grow. Roles include Specialist, Expert, Pro, Operations Expert, Business Expert, and Business Pro. Every customer conversation we have or guidance we share in person, online, or by phone, chat, or email is another opportunity for us to enrich their experience. Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. Please enable Cookies and reload the page. Whether youre helping customers get started with the Mac or finding answers to their questions about other Apple devices, youre ready to share knowledge and provide exceptional assistance. Some employers may accept candidates with a high school diploma or an associates degree. Whether youre helping customers get started with the Mac or finding answers to their questions about other Apple devices, youre ready to share knowledge and provide exceptional assistance. When a customer needs assistance, you quickly assess their situation. There are approximately 121,151 job openings for technical specialists in the US job market currently. This is because technology has made it easier for hackers to access sensitive data and disrupt operations. Working at Apple has actually made me rethink my academic goals. Diversity has become a major focus in the business world over the last few years, as companies have realized the value of having a workforce that reflects the diversity of their customers. pour nous faire part du problme. para informarnos de que tienes problemas. Ability to assess customers support needs when they arrive, then provide solutions or refer them to other team members, Flexibility to regularly rotate through different technical specialities and skill sets, Ability to thrive on change as products evolve. Either way, you'll combine your passion for technology with your own personal touch to help reconnect our customers with the Apple experiences they love. questo messaggio, invia un'email all'indirizzo Drawing on his strengths as a natural teacher, hes found success in leading Today at Apple sessions in the store as well as virtual sessions online. Ability to assess customers support needs when they arrive, then provide solutions or refer them to other team members, Flexibility to regularly rotate through different technical specialities and skill sets, Ability to thrive on change as products evolve. Youre skilled at nurturing and evolving relationships, and passionate about Apple products and services. Apple Specialist Salary & Outlook. Introduce people to the Apple products that help them do what they love in new ways. Learn more about your EEO rights as an applicant (Opens in a new window) . During training, an Apple technical specialist will learn about the companys policies and procedures, as well as the products and services they offer. Theyre so grateful and that feels really good.. As a Genius, youll be certified to perform Mac and mobile device hardware repairs, and youll provide other hands-on technical support. United States Department of Labor. Attention to detail: Attention to detail is the ability to notice small changes in a system or process. A career with Apple may be closer than you think. You should also manage security functions and oversee the configuring of computer parts. Giving back is an important part of the Apple community. Problem-solving skills: Apple technology is constantly changing, and technicians need to be able to adapt to new software and hardware. About 57% of technical specialists have a bachelor's degree. Description As a Technical Specialist, you help new owners get started and current ones get quick, efficient support developing strong, positive relationships with Apple. Learn about Apple Store Technical Support roles. This training may last for a few weeks or months, depending on the size of the company and the complexity of the role. You will work closely with the Engineering teams to diagnose and solve pipeline, workflow, and other technical issues. When a customer needs assistance, you quickly assess their situation. When a customer needs assistance, you quickly assess their situation. Were proud to provide stock grants to employees at all levels of the company, and we also give employees the option to buy Apple stock at a discount both offer everyone at Apple the chance to share in the companys success. Apple. Well provide the training you need to get new owners started and help current owners troubleshoot their mobile devices. Attention to detail can also help technicians troubleshoot problems and identify the source of issues. Helping people grow in their own direction. Bring your people skills and well help you with the technical skills. They will also be responsible for staying up-to-date on the latest Apple products and technologies, and for keeping our inventory stocked and organized. Toms enthusiasm for connecting with others has given him a bit of a following. In other roles, youll help customers bring their projects to life: You might troubleshoot with one person, show another how to retouch their photos, or even teach a child to code. para nos informar sobre o problema. Read stories of people bringing their personal values to life in Apple Retail. Reasonable Accommodation and Drug Free Workplace policyLearn more (Opens in a new window) . Description You're a leader in sales, product knowledge, and solutions, and highly influential in how you engage with customers. Create the online experiences that deliver Apple support to customers throughout the world. By helping Apple maintain strong relationships with customers, you are instrumental to our success. Your work hours will be based on business needs. Nous sommes dsols pour la gne occasionne. By helping Apple maintain strong relationships with customers, you are instrumental to our success. You may start as a Technical Specialist troubleshooting mobile products, or become a Genius whose work includes more specialized repairs. We're committed to being your source for expert career guidance. If youre applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area. They may also earn additional compensation in the form of commissions and bonuses. Many locations have immediate openings for these positions. envie um e-mail para You gain satisfaction from bringing resolution and insight to each customer, elevating his or her relationship with Apple to the next level. Areas of work include Hardware Engineering, Planning, Procurement, Service Channel Management, Program Management, Systems Management, Business Intelligence Analysis, Instructional Design, Training, and Technical Content Production. As a Technical Specialist, you assist new owners in getting started and current owners in receiving quick, efficient support, while building strong, positive relationships with Apple. Adaptable and quick-thinking, youre able to explain complex information in terms that anyone can understand. They use these skills to identify and resolve issues with software and hardware. When a customer needs assistance, you quickly assess their situation. Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. Als u dit bericht blijft zien, stuur dan een e-mail A job as an Apple AtHome Advisor is an opportunity to use your knowledge of Apple products and services to help others. Aydanos a proteger Glassdoor y demustranos que eres una persona real. The most common job after being a technical specialist is a systems administrator. By helping Apple maintain strong relationships with customers, you are instrumental to our success. You may start as a Technical Specialist troubleshooting mobile products, or become a Genius whose work includes more specialized repairs. Youre a communicator first and foremost. Aydanos a proteger Glassdoor verificando que eres una persona real. Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Help new owners get started and help current owners troubleshoot their mobile devices. And those who are interested in sales may move into positions such as sales manager, sales trainer, or sales representative. Learn about inclusion and diversity at Apple. When a customer needs assistance, you quickly assess their situation.