Before leaving the UK, make sure you have activated your Travel Money Card. There are a number of reasons why we may not have been able to verify your identity, such as the following; In order to comply with card issuer, banking and crime prevention requirements we must be able to verify your identity. 0000007457 00000 n The Post Office travel card costs nothing to order. Protect whats most important to you from your mobile phone to the future of your family. The card is contactless and can be managed using the Post Office Travel app. Editor, Marcus Herbert. Withdrawal charge 30 ZAR. And you can withdraw cash with it at over 2 million ATMs worldwide (charges and fees apply, see 'Are there top-up limits?' Max daily cash withdrawal: 3,000 HKD Load your Post Office travel card with money in any of the following currencies: Euro (EUR), US Dollar (USD), Australian Dollar (AUD), Canadian Dollar (CAD), Croatian Kuna (HRK), New Zealand Dollar (NZD), Polish Zloty (PLN), Pound Sterling (GBP), South African Rand (ZAR), Swiss Franc (CHF), Thai Baht (THB), Turkish Lira (TRY), UAE Dirham (AED), Czech Koruna (CZK), Japanese Yen (JPY), Hungarian Forint (HUF), Norwegian Krone (NOK), Danish Kroner (DKK), Swedish Kronor (SEK), Chinese Yuan (CNY), Hong Kong Dollar (HKD), Saudi Riyal (SAR), Singapore Dollar (SGD). If you bought your travel money from Post Office and find yourself in this situation, you can rest easy knowing youll get every penny back. Note: We do not offer this service for customers applying for a passport card only. Post Office not automatically renewing money travel cards 0000004031 00000 n We offer a range of postal services to send, collect and return items, including regular sender services. If your local branch does not hold currency in store, they can pre-order this for you. If you are providing scanned copies, please send to. Max daily cash withdrawal 1,500 TRY What happens when a Post Office Travel money Card expires? Who doesnt love a good freebie? Contactless for making fast and convenient low-value transactions, Manage, top up, transfer between currencies and freeze your card using the Travel app, Reload whenever you need to, with up to 23 currencies available, Can be used wherever Mastercard is accepted, 24/7 call centre help is available if you need it, Wallet-to-wallet feature - where you can transfer any leftover currency to a new currency of your choice. Well run through what it is and how it works, along with fees, exchange rates, supported currencies and how to apply for one. When you place your order you will be given the option to select a preferred delivery date/time. Thousands of Post Offices accept first-time passport applications for the U.S. Department of State. Your card can be used wherever Mastercard is accepted. If youre using a smartphone, please ensure you are using portrait view to minimise issues whilst ordering. We offer a range of other useful products and services. Exchange rates vary between online and branch. Max daily cash withdrawal: 1,500 TRY How can I contact TUI Travel Money Card Customer services? Please call our Travel Money card team immediately on: For enquiries about transactions or managing your card online or via the app, call: Leave the money on your card for your next holiday, Visit any Post Office branch and withdraw the balance over the counter in Sterling. Withdrawal charge 15 CNY, CZK Czech Koruna Well cancel your card and work out the best way to replace it. A travel card is a type of credit card that is specifically designed keeping in mind the needs of a traveller. *No charges when you spend abroad using an available balance of a local currency supported by the card. Withdrawal charge 7.50, SEK Swedish Kronor Find details your local branch if you wish to contact them. Withdrawal charge 3.5 NZD, PLN Polish Zloty 0000028697 00000 n Post Office Travel Card review | Fees, Currencies & Alternatives We suggest you change your currency on arrival at your destination. What happens when Post Office travel card expires? But just remember to compare exchange rates and fees (especially for those all-important ATM withdrawals) before choosing a travel card for your trip - as you could be getting a better deal elsewhere. Max daily cash withdrawal 2,500 CNY If obtaining a refund for cash only the original currency purchased will be accepted. You can use it for spending and ATM withdrawals in over 200 countries, in 36 million locations. Post Office Travel Money Card is an electronic money product issued by First Rate Exchange Services Ltd pursuant to license by Mastercard International. Post Office and the Post Office logo are registered trademarks of Post Office Limited. Protect whats most important to you from your mobile phone to the future of your family. First Rate Exchange Services Ltd, a company registered in England and Wales with number 4287490 whose registered office is Great West House, Great West Road, Brentford, TW8 9DF, (Financial Services Register No. Please see Terms of Use for your region or visit Wise Fees & Pricing: Only Pay for What You Use for the most up-to-date pricing and fee information. For example, if you are using the card in Spain you should always choose to pay in euro if offered a choice; choosing to pay in sterling (GBP) in this example would allow the merchant to exchange your transaction from euro to sterling. 0000002533 00000 n Prior results do not guarantee a similar outcome. Plus, you can only spend whats on it, so this can help you to budget. Withdrawal charge 2.5 CHF, CNY Chinese Yuan Use it wherever you see the Mastercard Acceptance Mark millions of shops, restaurants and bars in more than 200 countries. Withdrawal charge: 3 CAD, CHF Swiss franc Branch exchange rates depend on several factors like branch location, competition, cost of order, convenience, etc. Youll only be charged when you take cash out from international ATMs. Western Union international money transfer, Post Office Travel Money Card's terms and conditions, Top-up limit: minimum 50 maximum 5,000, Maximum balance: 10,000 at any time, with a maximum annual balance of 30,000. If you bought physical foreign currency online or from a Post Office branch, you will need to go into a Post Office branch that sells foreign currency to arrange your refund by following the process highlighted on this page. 1. You can easily top up your Post Office travel card online or using the app. As soon as you select the 'Place order' button we will validate your card and the availability of funds. Choose your currency and you can top up your card with between 50 and 5,000 in any of the 23 currencies listed above. A guide to USD cards for travel to the United States from the UK, including fees, exchange rates and how prepaid travel cards work. Withdraw 200/month free with Curve Blue, 400/month free with Curve Black and 600/month free with Curve metal (weekend fees apply). Any additional charges (for instance ordering for home delivery on a Saturday or for home delivery orders under 500) will be displayed by the system. Max daily cash withdrawal: 3,250 NOK Check out our new wallet-to-wallet feature where you can transfer your leftover currency to a new currency of your choice. They tend to be cheaper to use than your ordinary bank debit card, and can even offer better exchange rates compared to buying currency. Download our free app for your mobile device: If your cards been lost or stolen, were here to help. Max daily cash withdrawal 500 USD Plan your getaway with travel essentials including travel money, insurance and documents. And the fact that its a prepaid card helps with budgeting and keeping your spending in check. N7yR!N#,"4-)PYAaKqlT{h1 Just activate it and go. Post Office Travel Money Card is an electronic money product issued by First Rate Exchange Services Ltd pursuant to license by Mastercard International. After you've activated your card, you can manage it using our Travel app or a web browser. Wise is the trading name of TransferWise, which is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011, Firm Reference 900507, for the issuing of electronic money. We provide a range essential financial services, from savings, borrowing to money transfers. Simply top up with your chosen currency before you travel, then spend overseas without needing to convert currency. Post Office travel card review: key features, rates & fees - Wise Plan your getaway with travel essentials including travel money, insurance and documents. Activate it by following the instructions in your welcome letter. Financial sanctions are restrictions put in place by the UN, EU or UK to achieve a specific foreign policy or national security objective. 0 Please note, you must be a UK resident over the age of 18 to obtain a Travel Monday Card. We often link to other websites, but we can't be responsible for their content. Use our app to order and activate your Travel Money Card, view your balance and top up your card. Well cancel your card and work out the best way to replace it. A travel credit card offers travel-specific benefits. Cash withdrawal limits can vary depending on the currency and you can take out cash up to 3 times a day. Cross border fees are set at 3% and are only applicable when you use your currency in a country other than the ones we offer. We will not be able to proceed with the transaction if we cannot verify your identity. . Obvious statement alert: exchange rates fluctuate. For convenience, you can also add it to Apple Pay and Google Wallet. Full details of how to activate your card will be provided in your welcome letter, to which your card will be attached if its been sent in the post. Our 100% refund guarantee. We make no representations, warranties or guarantees, whether express or implied, that the content in the publication is accurate, complete or up to date. 0000029367 00000 n The question is, how do you get your hands on a travel card? 0000055584 00000 n Withdrawal charge 80 THB, TRY Turkish Lira Travel Money Card - Prepaid Currency Card | Post Office 0000000016 00000 n When placing orders online, choose 'Add another currency'. We offer a range of postal services to send, collect and return items, including regular sender services. Do You Have To Activate Post Office Travel Card? - Explained * First name. hA 04s\GczC. Post Office Travel Money Card is an electronic money product issued by First Rate Exchange Services Ltd pursuant to license by Mastercard International. 0000002046 00000 n We currently support .css-1do14ro{font-family:Manrope,Helvetica,Arial,sans-serif;line-height:1.5;font-weight:bold;color:var(--theme-ui-colors-primary);cursor:pointer;-webkit-text-decoration:none;text-decoration:none;font-size:0.844rem;-webkit-transition:color .2s;transition:color .2s;position:relative;}@media screen and (min-width: 40rem){.css-1do14ro{font-size:1.0rem;}}.css-1do14ro:hover{color:var(--theme-ui-colors-secondary);}.css-1do14ro:after{content:"";position:absolute;width:100%;bottom:2px;right:0;left:0;height:2px;background-color:var(--theme-ui-colors-accent);}.css-1uvxip4{box-sizing:border-box;margin:0;min-width:0;font-family:Manrope,Helvetica,Arial,sans-serif;line-height:1.5;font-weight:bold;color:var(--theme-ui-colors-primary);cursor:pointer;-webkit-text-decoration:none;text-decoration:none;font-size:0.844rem;-webkit-transition:color .2s;transition:color .2s;font-family:Manrope,Helvetica,Arial,sans-serif;line-height:1.5;font-weight:bold;color:var(--theme-ui-colors-primary);cursor:pointer;-webkit-text-decoration:none;text-decoration:none;font-size:0.844rem;-webkit-transition:color .2s;transition:color .2s;position:relative;}@media screen and (min-width: 40rem){.css-1uvxip4{font-size:1.0rem;}}.css-1uvxip4:hover{color:var(--theme-ui-colors-secondary);}@media screen and (min-width: 40rem){.css-1uvxip4{font-size:1.0rem;}}.css-1uvxip4:hover{color:var(--theme-ui-colors-secondary);}.css-1uvxip4:after{content:"";position:absolute;width:100%;bottom:2px;right:0;left:0;height:2px;background-color:var(--theme-ui-colors-accent);}26 currencies. Youll need to pay a 5 fee for this. Max daily cash withdrawal 500 SGD Find answers to common questions about travel money and foreign currency. [sWopty)h[TK@[ZGD2Zq.Ru+\!mYI_Lj^/RdY3@pjXFWwi+A\W}a&y-5$ lOA3&/@v&f*C~WY8&g$( If ordering in-branch, let the staff member know the full list of currencies and products you require. Withdrawal charge: 3 SGD, THB Thai baht Withdrawal charge: 2.5 CHF, CNY Chinese yuan The Post Office travel card is handy to have if youre travelling and want to keep your money safe. Use our Travel app to top up, freeze your card, transfer between currencies and be reminded of your PIN - and much more. It is not intended to amount to advice on which you should rely. We offer a range of other useful products and services. The Post Office Travel Money card is intended for use in the countries where the national currency is the same as the currencies on your card. Cross border fees are set at 3% and are only applicable when you use your currency in a country other than the ones we offer. Apply for passports, licences and permits, get documents certified, your identity verified. How do I close my Post Office travel money Card? Max daily cash withdrawal 1,700 AED Were here to help you make the most of your Travel Money Card or put your mind at ease if its been lost or stolen, Please immediately call: We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. You can also contact the Post Office Travel Card Customer Services department via the following methods: Heres how to deal with some common problems you might have with your travel card. When placing your order, you select the collection/delivery date of your choice. You can also learn about how to contact us. 3. Therefore, please do not enter any confidential information. Can I use my Post Office Travel money Card online? Withdrawal charge: 600 HUF, JPY Japanese yen Branch exchange rates depend on several factors, egbranch location, competition, cost of order, convenience, etc. Travel Money Refund Guarantee | Post Office And which one should you go for? The maximum you can hold is 10,000, plus you can load and spend up to 30,000 on your card each year. After you've activated your card, you can manage it using our travel app or via a web browser. The information in this publication does not constitute legal, tax or other professional advice from TransferWise Limited or its affiliates. This international card can be used in 175 countries worldwide, automatically converting your pounds to the local currency at the mid-market rate. Apply for passports, licences and permits, get documents certified, your identity verified. Check out the fees and rates before you travel. Withdrawal charge: 3.5 NZD, PLN Polish zloty How To Top Up Post Office Travel Card - BikeHike Don't trust us with your crypto: introducing transfers. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. A full refund will only be given where a holiday has been cancelled due to the following circumstances: Industrial Strike Action, Natural Disaster, Tour Operator Insolvency, advisory notice from the Foreign Office not to travel, adverse weather conditions preventing travel, Health Alert in the country of destination, other reasons at the discretion of Post Office Ltd. We provide a range essential financial services, from savings, borrowing to money transfers. Western Union international money transfer. Post Office Post Office Travel card - Terms and Conditions, This is how you should use your UK Santander debit or credit card abroad, The best UK bank accounts for travelling and travel insurance, Using a Visa debit card abroad the scope and costs [2022], Prepaid USD cards in the UK: exchange rates and fees [2022], Using Nationwide debit card abroad: Fees, Rates and Tips. When your card has expired and no replacement card has been issued your account will be closed. Max daily cash withdrawal: 1,500 SAR 0000002676 00000 n If your order is accepted, funds will be allocated against your card immediately. Cash withdrawal limits vary from currency to currency. Refunds exclude any bank or other charges that a purchaser may have incurred at the time of purchase. This would mean that your transaction has gone through two exchange rate conversions which will increase the total cost of your transaction. Question: How To Activate My Post Office Travel Money Card Alternatively, you can call our automated line on +44 (0)20 7937 0280 and select Option 1. . Any additional charges (for instance ordering for home delivery on a Saturday or for home delivery orders under 500) will be displayed by the system. A breach of these requirements may result in a criminal prosecution or a monetary penalty. If after that you still want to change your currency back to sterling, well buy back leftover currency notes commission-free if you bring your original Post Office receipt. 0000000917 00000 n Or get in touch with our travel team if you still need to. For example, you can transfer unused USD to EUR, ready for your next trip to Europe. startxref Your change of PIN can only be done at UK ATMs that accept Mastercard and offer the PIN change facility. These details can be checked on the Financial Services Register by visiting theFinancial Conduct Authority websiteand searching by Firm Reference Number (FRN). This is unlikely to be the full amount you paid for it. If youre not happy with your Post Office experience, please let us know and well do our best to put things right. Post Office Travel Money Card: How It Works - Curve Finally, get unused funds back from your Post Office Travel Money Card by getting in touch with their contact centre or heading to your closest Post Office branch. Exchange rates are displayed during the ordering process. By post at Post Office Travel card, PO Box 3232, Cumbernauld, G67 1YU. When you place your order, you will be given the option to select a preferred delivery date/time. * Postcode. If it hasnt arrived after the expiry date, call the contact centre and theyll issue you with one. You will, however, be offered a home or branch delivery service which is available next working day, provided you order before 3pm. Apply for passports, licences and permits, get documents certified, your identity verified. We will move the money to Sterling every time you pay for something. Withdrawal charge 8.5 AED, AUD Australian Dollar If you require a card in a shorter time please check with your local Post Office branch. Using your card You can use your Post Office currency card anywhere that accepts MasterCard, online and at ATMs. You can have up to 10,000 in your Post Office travel card at a time, with a maximum expenditure of 30,000 a year. Travel Money Card. This is why online exchanges are invariably better than branch rates. The Mobile App can be installed A margin added on top of this makes the rate worse for you, so youll get less EUR, USD or whatever other currency youre exchanging. Yes, all currencies have top-up limits and balances see full information below which is applicable to all currencies available on the Travel Money card. Withdrawal charge 3 CAD, CHF Swiss Franc You can also buy Post Office travel insurance, book airport parking and access other features through the app. A safe to use pre-paid, reloadable, multi-currency card, thats not linked to your bank account, You can manage your account and freeze your card with our Travel app, One prepaid Mastercard that stores up to 22 currencies. Quick Answer: How Do I Register My Post Office Travel Money Card Can I Change Pin On Post Office Travel Money Card - BikeHike It is therefore important that you provide the correct contact details during the order process. 2248 30 Oh, and always get your payments and withdrawals processed in the local currency to get the best value for money. First Rate Exchange Services Ltd, a company registered in England and Wales with number 4287490 whose registered office is Great West House, Great . Order online,via the app or in branch and load any of the 22 currencies on your Travel Money Card. If you love visiting far-flung places, however, you might need a card that supports more currencies. Payments can take between 3 and 5 working days. See where the prices have changed most over the last year. Yes, you can. The Post Office Travel app is free to download from the Google Play and Apple App stores. Withdrawal charge 12.50 DKK, GBP Pound Sterling 2277 0 obj <>stream Download the Post Office Travel app and place an order there. We know that sometimes things beyond your control can mean your trip gets cancelled. * Last name. They can issue you with a new one. No. Spend in 36 million locations around the world*. , regardless of which card youre spending on. Theres only a small fee to pay for the conversion, or its free if you already have the currency in your Wise account. If you think you have misplaced your card and want peace of mind, you can freeze spend on your card using the Post Office Travel app, available on the App Store and Google Play. Registered number 2154540. 0000015668 00000 n Well carry out an electronic address verification check based on the information you provide. Please note that a Post Office branch will not be able to assist you with a refund for Travel Money Card top-ups. First Rate Exchange Services Ltd, a company registered in England and Wales with number 4287490 whose registered office is Great West House, Great West Road, Brentford, TW8 9DF, (Financial . Withdrawal charge: 20 NOK, NZD New Zealand dollar Royal Mail will leave a 'sorry we missed you' card and you will be required to collect the item from your local sorting office the next day or arrange re-delivery. Yes you can. We recommend that your card is not used to pay deposits on car hire or used when checking in to hotels that require a deposit. Withdrawal charge: 15 HKD, HUF Hungarian forint Cash withdrawal limits can vary depending on the currency . Orders incorporating same day collections: Cancellation can only be undertaken prior to dispatch of your order. You then use the card for purchases and cash withdrawals like a debit or . Max daily cash withdrawal: 700 AUD Please use the form below to ask a question, report a problem or suggest an improvement, and our customer care team will get back to you soon. We use an identity-checking service to accomplish this. Max daily cash withdrawal 700 AUD 0000007386 00000 n 0000005449 00000 n Withdrawal charge 20 NOK, NZD New Zealand Dollar Max daily cash withdrawal: 3,500 SEK For enquiries about transactions or managing your card online or via the app, call: Always remember anyone can post on the MSE forums, so it can be very different from our opinion. If you lose your Post Office currency card or discover that its damaged, just phone the contact centre. We have to authorise your card immediately which means a small number of locations may not be able to take your card. We offer a range of postal services to send, collect and return items, including regular sender services. S @1>qKs6I HC@eu;b$ syV , 6::8p; And you can use it in multiple countries, as it supports 23 currencies. Easily swipe or tap in-store, use online and withdraw local currency . Pick up a Travel Money Card instantly at your local Post Office. 0000003803 00000 n If we cannot verify your identity we cannot proceed with the transaction. First Rate Exchange Services Ltd, a company registered in England and Wales with number 4287490 whose registered office is Great West House, Great West Road, Brentford, TW8 9DF, (Financial Services Register No. Youll need to take a form of photo ID with you, such as a passport or UK driving licence. Post Office Travel Money Card MoneySavingExpert Forum This lets you transfer unused balance in one currency over to another. Keep in mind though that rates may vary whether youre buying online, via phone or in-store. Call immediately on 020 7937 0280. These details can be checked on the Financial Services Register by visiting the Financial Conduct Authority website and searching by Firm Reference Number (FRN). You can also get a fair idea of what a representative budget might look like. Just enter a postcode, town name or street name to get a list of branches near you and their services, including those that trade in foreign currency. Your Travel Money Card is completely separate from your bank account so its a safe and secure way to pay while youre abroad. There is such a thing as a soft credit search or a soft credit check, which is recorded in your credit history, but is not visible to other lenders. However, it does leave a soft ID footprint on your credit file which should not affect your credit rating. Log in to your Travel Money Card Account | Post Office Firstly, check your account via the app to make sure you have enough money in it. So, the exact amount of travel money youll receive on your travel card will depend on the rate at the time of your purchase. trailer The Post Office Travel Money Card is a safe, easy prepaid payment option accepted by shops, restaurants and ATMs globally* it carries 22 currencies. 0000004908 00000 n A guide to the best UK bank accounts for travelling, including packaged bank accounts which come with travel insurance. Manage and top up your Travel Money Card account online. Its handy if you dont want to carry cash around or exchange currency while on holiday. If you have a question, feedback or complaint about your experience in branch, heres how to tell us. You can check the Post Office exchange rates on its website, travel money card app and branches. %PDF-1.4 % A couple of other potential charges to be aware of: If you try to use your Post Office card in a country where they dont offer currency, youll be charged a 3% cross border fee. Best prepaid travel money cards - Which? - Which? Money Withdrawal charge 200 JPY, NOK Norwegian Krone Customers need to present original purchase and sales receipts or provide scanned copies by email at the time of requesting a refund. There are lots of travel cards out there, but here were going to focus on the Post Office Travel card. You can load it with between 50 and 5,000 (see more on load limits below). Cash Passport Platinum Mastercard - Australia Post
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