A shipping label and customer receipt will be printed on-site. We make one pickup attempt as part of this service. Commercial pickup requested via FedEx Customer Service. Confident Smile Guarantee Return Policy Smile Guarantee Impression Kit At SmileDirectClub, we're all about making people smile. Dangerous goods (except dry ice) and hazardous materials cannot be shipped. Dangerous goods, hazardous materials and dry ice cannot be shipped. All Rights Reserved True smiledirectclub.com /blog /what-happens-after/. The maximum declared value is $50,000, payable upon loss or visible damage noted at time of delivery. Cookie Notice I cancelled my SmileDirectClub account. 50% more effective claim is based on a comparison against string floss after 14 days where water flossing was found to be 50% more effective for improving gum health (reduction in gingival bleeding). Visit a participating retail location below. Each aligner set is custom-made to safely move your teeth within the prescribed time provided by your registered dentist or orthodontist. See service details in the separate section below this chart. We recommend using a trackable carrier suchas FedEx or UPS. Valid one per customer. Our Next Day Shipping charge is $15.00 for all orders, in addition to the product purchase price. Using lukewarm water, rinse and wipe off the mouthpiece. These preprinted labels are an easy way to manage your returns and other inbound FedEx Expressshipments. Additional service options include Saturday, The FedEx Print Return Label is available through the following shipping tools: FedEx Ship Manager at fedex.com (including for Shipping Administration users), FedEx Ship Manager. You can create a competitive advantage for your business with our portfolio of flexible return shipping services, which makes it easy to manage customer returns. If youre within the first 30 days and youre not happy for any reason, you can return your unused SmileDirectClub clear aligners, and all payments youve made for the aligners will be refunded. Comparison does not include added costs, such as retainers, and is limited to mild-to-moderate teeth correction, as braces may treat additional issues. Ive completed treatment, but think I might need a little extra help to achieve my desired smile. Available for FedEx Grounddeliveries throughout all 50 states and intra-Canada (no transborder service to or from Canada). Are there any visits to a dental office during treatment? With this advanced platform, SmileDirectClubs network of UK-registered dentists and orthodontists can treat more patients, predict tooth movements with more precision, and better visualise our Club members results. That's why we'll refund the cost of your impression kit if the dentist or orthodontist determines our clear aligners aren't a fit for you. Use FedEx Ship Managerto create and print a return label, then include it either in the original shipment to your customer or in a separate correspondence. Once dry, pack it into its plastic case. Can I use SmileDirectClub clear aligners if I have missing teeth? Average results after 1 week when used as directed withProActivate. Returns might be a standard part of your business or a service you offer to accommodate your customers. Dont forget: You need to notify us within 30 days of completing your treatmentplan for the warranty to remain valid. This is perfectly normal. First, get started with our 39 remote impression kit or a 3D image at a SmileShop. If you are currently in treatment, you will become eligible again as long as you: Check in your aligners (check your email or the app to do this), Complete your future Smile Check-ins (via email or our app), Purchase retainers after treatment, replace them every 6 months, and wear them as prescribed. If you decide that our aligners arent for you within the first 30 days of receiving them, well provide a full refund (shipping costs not included). See SmileDirectClub.com/claims for details. Can I view what my expected results will be after treatment is completed? Wear your aligners for the prescribed amount of time. Log in to your SmileDirectClub account or download our app to look at your 3D plan. SmileShops are located across the country. You can also return merchandise purchased at shop.smiledirectclub.com via our self-serve portal in your " my account " dashboard. Yes, bright on is vegan, gluten-free, soy-free, and lactose-free. Concealed damage is not covered. Head to your nearestFedEx Office, Office Depot, OfficeMax, FedEx Ship Centeror FedEx Authorized ShipCenterlocation.. Do I need a FedEx account to return my Kit? If you are eligible for treatment, its your first step to getting a straighter smile. Coverage is limited in remote areas. SDC is authorised and regulated by the Financial Conduct Authority (FCA) and entered on the Financial Services Register, reference number 922647. I hope you found this video on how to do. We recommend using one of the following browsers to access this site. Terms and conditions apply. When an adjustment might be needed, our dental team flag this for your treating doctor who will then review and approve a modified treatment plan. That's why we'll refund the cost of your 49 impression kit if your treating registered Irish dentist determines our clear aligner treatment isn't suitable for you. For more information, please see our Simply insert your aligners, put your Chewie between your teeth, and chew as if it were a piece of gum. Clear Aligners, Teeth Straightening & Oral Care | SmileDirectClub Clear aligners for up to 60% less than braces. For information on other FedEx Ship Managersolutions, contact your FedEx account executive. Twitter continues to lose vital support from major companies. You can also return merchandise purchased at shop.smiledirectclub.com via our self-serve portal in your my account dashboard. 2023 SmileDirectClub. I have a QR code return label from a retailer working with FedEx.. You also have the option to opt-out of these cookies. diagnostics and exams) for braces and Invisalign treatment, as reported in a natl survey of practitioners. and our The FedEx SmartPost Print Return Label is available through the following shipping tools: FedEx Ship Manager. Please note, you are responsible for shipping costs. Well refund the cost of your risk-free impression kit if your assigned dentist or orthodontist determines our clear aligners arent a fit for you. Is Nighttime Clear Aligner Therapy Safe? SmileDirectClub needs proof of shipment to honour a refund, so please use a trackable carrier like FedEx or UPS. All products featured here are independently selected by our editors and writers. Respond to each regular Smile Check-in from your dentist by sending an email with the requested photos. It should have come with a fedex reference number. NewMouth / Alyssa Hill. Returns | SmileDirectClub If so, the store will either include a return label in the original shipment or send a label once you request it. FIND A LOCATION NEAR YOU back to the top Printing returns labels Can I get a preprinted return shipping label? Like any clear aligner treatment plan, patients should follow their registered dentist or orthodontists prescription of 10 consecutive hours of wear per night. We ship all your aligner at once directly to you, eliminating the need for costly in-office visits. Is SmileDirectClub the only company to offer Nighttime Clear Aligner treatment? Limited time Monthly offers: Price extension - limited time. ALL DANGEROUS GOODS AND HAZARDOUS MATERIALS, FedEx Express, FedEx Ground & FedEx SameDay City. FAQ: Frequently Asked Questions | SmileDirectClub Your regular virtual Smile Check-ins are designed to track your progress. Youll typically see your refund on your credit card statement within 5 to 10 days of processing, depending on your financial institution. The 30-day time period starts the day your aligners are delivered to you and you register them online in your account. No charges are assessed until the label is used. If your re-evaluation is approved, you may be eligible for additional aligners to continue your journey. What if I think my teeth need more movement at the end of my treatmentplan? Please reach out to CustomerCare@SmileDirectClub.com if youd like to pursue a return for an impression kit. For address and further information, call 0800 031 8113. Shade improvements observed vs. whitening without light. A free 3D image appointment can be done at any SmileShop. 650% less than braces claim based on Single Pay vs. avg. Results may vary. All customers over 18 will receive a complimentary one-week supply of Bright On teeth . Its possible. If you are not located near a SmileShop, or if youd rather get started in the comfort of your own home, we'll send a prescribed impression kit to be sent to your door. Thats all. There are three key reasons to take advantage of SmileDirectClubs Nighttime Clear Aligners: Convenience: Customers can get the smile theyll love while only wearing aligners for 10 hours per night; Affordability:Nighttime Clear Aligners cost 50% less than braces.6You can get a smile you love for a flat fee. To get started, submit another Smile Assessment by selecting Am I A Candidate? During treatment, teeth can sometimes be stubborn and not shift as expected. If you received a QR code from an online store, you can check the email containing your QR code for a list of participating drop off locations nearby. Nighttime Clear Aligners provide a more discreet, flexible treatment plan for customers with mild to moderate spacing and crowding issues. We'll do everything we can to fit you into the schedule. Simplify return shipping for you and your customers with FedEx. *Half the cost of braces claim based on Single Pay vs. avg. Vs. the leading countertop flosser. Participating retailers include Walmart, eBay, Adidas, Levi's, Neiman Marcus, Tory Burch, American Eagle, Dockers, Perry Ellis and many more. Using teeth whitening with bonding or fillings can discolor your teeth. Still unsure? Use your Chewies for 1015 minutes at a time, 23 times per day. For starters, give our customer care team a call at 0800 031 8113 so we can understand where you are in your smile journey and our dental team can provide the best recommendation for your care based on your unique situation. If a shipment is lost by the carrier in transit, SmileDirectClub cannot process your return without shipping verification. Download the FedEx Mobile app, visit our label creator from a browser, or visit a FedEx Office or other participating FedEx location., ManyFedEx locationscan help you create a return label in-store. This fee is not assessed if: See Return Pickup inFees and Other Shipping Informationfor details. Our Lifetime Smile Guarantee means well work with you before, during, and after treatment to make sure you get the results you want at no additional cost to you. 03 . Results from independent study, data on file. Your new treatmentplan will be reviewed approved and prescribed by a registered dentist or orthodontist. You could be eligible for an aligner touch-up if you: Wear your aligners as prescribed throughout your treatment plan, except when eating or drinking anything other than cool water. Learn more on our Returns page. You recently completed your 3D image at a SmileShop, or you mailed back your impression kit to us. Is there a minimum age required to use SmileDirectClub clear aligners? Say hello to Sensitivity-Free whitening and FREE shipping. If you decide that clear aligners arent for you within the first 30 days of receiving them, well provide a full refund (shipping costs not included). To get restarted, submit a new Smile Assessment by selecting Am I A Candidate? Teeth Whitening Kit Gel Pen Strips - Hydrogen Carbamide Peroxide for Sensitive Teeth, Gum,Braces Care 32X LED Light Tooth Whitener, Professional Oral Beauty Products Dental Tools 2 Mouth Trays 4.7 out of 5 stars 2,008 Returns - Shipping Labels and Drop Off Locations | FedEx Can I use insurance to pay for SmileDirectClub clear aligners? They are the first and most well-known brand of at-home aligners. All Rights Reserved. Yes. Simply call our customer care team at 0800 031 8113 after learning about your eligibility, to have your refund processed. First brush your teeth but do not floss. For help packing or creating a shipping label, visit a FedEx Office, FedEx Office at Walmart, FedEx Authorized Ship Center, Office Depot or Office Max. Plus, well send our bright on premium teeth whitening so you can show off those pearly whites. These shipments include FedEx Ground, FedEx Express and FedEx Ground Economy. Results may vary. What happens if I am late for my appointment? Terms and conditions apply. Netflix is cracking down on password sharing, but you can get around it, Twitter keeps logging you out? I wasnt eligible for treatment when I purchased my impression kit or SmileShop visit. Or, if you begin treatment but are unhappy within the first 30 days, we'll refund your cost 100%. Call 0800 031 8396 and we'll be happy to help you process your payment for the remaining balance. During treatment, if youre concerned your teeth arent moving as expected, please contact us via chat, phone call, or email to arrange a Smile Check-in with our dental team. Our clear aligner therapy includes several sets of tight-fitting, custom-made, BPA-free clear plastic trays that gradually shift teeth into their desired position. You must specify a FedEx Express delivery service to be printed on the stamp. Our Lifetime Smile Guarantee protects your smile for life, complete with a 30-Day Money-Back Promise and free aligner touch-ups during your treatment and beyond. Contract-only service; contact your FedEx account executive for more information. Read SmileDirectClub reviews from our satisfied customers. It is a cost-effective, reliable solution that utilizes the strength of the FedExnetwork and the nationwide access points of the United States Postal Service (USPS). Find one near you on our Locations page. If you have followed the treatment plan as recommended by your registered UK dentist or orthodontist and at the end of treatment, you dont achieve a straighter smile or the results you had hoped for, please contact us so your registered UK dentist can re-evaluate your results. Open an account to save 30% off FedEx Express, access time-saving tools, and more! You can pack your own return or get professional packing assistance at a location that offers in-person service. Smile Direct Club | Impression Kit TrulyJacqueline 3.28K subscribers Subscribe 105K views 5 years ago Hey everyone!! Our Standard Shipping charge is $7.50 for all orders under $40, in addition to the product purchase price. In addition, a Return Material Authorization (RMA) reference field, printed on the label and your invoice, is available to help you track the status of your return shipments. By signing up to the Mashable newsletter you agree to receive electronic communications SmileDirectClub Reviews - Effectiveness, Drawbacks, Pricing - HighYa Click the link to print the label and apply it to the package, then return the package in one of the following convenient ways: Through a local U.S. Post Office location, blue collection boxes, mailboxes and mail carriers. You can create a label yourself on fedex.com or go to a retail location for help. The best way to do so is for each patient to have an account tied to a unique email address, regardless of who made the purchase. Schedule a FedEx Ground Call Tag pickup online usingFedEx Ship Managerat fedex.com,FedEx Return Manager, FedEx Web Services and FedEx Ship Manager Software. Am I a Candidate? Average results after 1 week when used as directed. A return pickup fee applies for on-call pickups. You should start seeing some results in as little as 60 days. Once you've taken impressions of your teeth and sent them back to SmileDirectClub, one of the company's doctors will review them and create custom aligners to fit and gradually move your teeth. Results may vary. How do I choose between an impression kit or a scan? Results may vary. Your customer can then apply this label and customs documentation to the return package. Take them out for eating and drinking. 80%) with treatment plans that are 8-10 months. FedEx Ground PRP is not available for the return of fully regulated hazardous materials by residential customers. How do I schedule a scanning appointment? SmileDirectClub impression kits are on sale for $18 ($41 off the original price), but if you return the kit when you're done, you'll get an $18 rebate. Its normal for the gel to foam on your teeth, and its harmless if you happen to swallow some. The fee amount is based on the type of pickup and how you request it: See FedEx Ground Call Tag inFees and Other Shipping Informationfor details. How long do I need to wait after having my wisdom teeth removed before I can start with SmileDirectClub? You'll wear your retainers 24 hours a day (except for eating and drinking) for the first two weeks. It shouldn't cost you everything to be a gamer. Get started on your teeth-straightening journey with a SmileDirectClub impression kit on sale for $18(opens in a new tab). Pricing and Return Policy. diagnostics and exams) for braces and Invisalign treatment, as reported in a natl survey of practitioners. Getting started with SmileDirectClub aligners is completely risk-free. FedEx Express Billable Stamps take the place of airbills. By submitting you are opting in to receive marketing communications fromSmileDirectClub. fees (incl. How much do SmileDirectClub clear aligners cost? Return the kit and get an $18 rebate, which means you'll essentially get the kit for free. Were happy to help you keep your contact information current. Our aligners are made of a smooth, comfortable, BPA-free plastic that won't irritate your cheeks and gums like traditional metal braces often do. You can schedule a pickup for the next business day and up to 10 business days in advance. Yes, you may purchase impression kits and aligners for more than one individual. Youll typically see your refund on your credit card statement within 5 to 10 days of processing depending on your financial institution. In the middle of treatment: Note that Internet Explorer is no longer supported. For information on other FedEx Ship Manager solutions, contact your FedEx account executive. We can help! Give us a call at 0800 031 8344 at least 24 hours before your appointment time to reschedule your appointment and avoid a cancellation fee. If our doctors determine that our clear aligners aren't the right fit for you, we'll be happy to refund your impression kit. All you'll need is your receipt. respond to each virtual check-in by sending an email with the requested photos. Once your new smile is ready, you have two convenient payment options. As someone who had braces three separate times, let me tell you: They're not fun. Open an account to save 30% off FedEx Express, access time-saving tools, and more! SmileDirectClub doesn't accept direct payment from insurance companies. We have updated our list of supported web browsers. If you need to create a return shipping label and dont have a preprinted FedEx label or emailed QR code from your online store, you can create one on fedex.com via your computer or mobile app. Add this code to your order, and the discount will be applied at checkout. We get it. 1SmileDirectClub treatment is backed by our Lifetime Smile Guarantee. The FedEx SmartPost Email Return Label also gives you and your customer flexibility. 5Half the cost of our competitors claim based on Single Pay vs. avg. If you need to create and print a label, you can create one online and print it at home. Our products come with a 60-day guarantee where you can get a full or partial refund for your product purchase. Dangerous goods, dry ice and hazardous materials cannot be shipped. You can even move the image and check out each angle of your new . Customers do not need a FedEx account to return their IK. SmileDirectClub is a 6-year-old aligner company that offers remote teeth straightening for 60% less than braces. Results when used as directed. Traditional 22-hour a day clear aligner therapy is a more convenient, faster option for customers seeking treatment for a timely event like a graduation or a wedding. Note that Internet Explorer is no longer supported. Wear your aligners as prescribed all day and night (or 10 consecutive hours for Nighttime Aligners). Meet the dentists and orthodontists behind your new smile. Always cleancasethoroughly after each use. If you decide SmileDirectClub aligners are not for you within the first 30 days, well refund the full cost. At SmileDirectClub, were all about making people smile. Premium Teeth Whitening Kit with LED Light. Provide great customer service while improving your return process. We actively monitor and evaluate the quality of their workincluding your experience.
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